Room Attendant

Highgate Hotels, LP; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a premier hospitality management company as a Room Attendant, where you'll play a vital role in ensuring guest satisfaction through cleanliness and attention to detail. This position offers the opportunity to work in a beautifully renovated hotel located in the heart of San Francisco, just steps away from iconic attractions. You'll be responsible for maintaining the highest standards of cleanliness in guest rooms and public areas, ensuring a welcoming environment for all visitors. If you have a passion for hospitality and enjoy working in a vibrant team, this is the perfect opportunity for you to thrive in a dynamic setting.

Qualifications

• Experience in housekeeping preferred.
• Ability to lift and move heavy objects.

Responsibilities

• Clean and maintain guest rooms to high standards.
• Restock supplies and report maintenance issues.

Skills

Attention to Detail

Time Management

Communication Skills

Education

High School Diploma

Job description

Room Attendant

Requisition ID

2025-62785

Category

Housekeeping

Job Location

US-CA-San Francisco

Property

Hotel Caza San Francisco

Compensation Minimum

USD $22.32/Hr.

Compensation Maximum

USD $29.76/Hr.

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Hotel Caza (formerly Holiday Inn Fisherman's Wharf) recently completed an expansive renovation - this family-friendly boutique-style hotel embodies the spirit of California and provides plenty of fun, warmth and authentic experiences. Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach's acclaimed dining and entertainment.

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.