Room Attendant

Hyatt Regency Pittsburgh International Airport; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Regency Pittsburgh International Airport is seeking Room Attendants with a friendly, positive attitude to clean guest rooms, public areas, and back-of-house spaces according to company procedures and standards, ensuring we exceed our guests' expectations.

Responsibilities include stocking supplies, knocking before entry, replenishing amenities, and reporting to supervisors. Maintain safety, assist teammates, and uphold a neat appearance while providing excellent service to guests.

Qualifications

• 1-3 years of prior experience in a similar role.
• Bend and reach to dust, clean and make beds.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

Responsibilities

• Stock the cart with cleaning supplies, equipment, and amenities.
• Knock before entering a guest room and clean assigned rooms.
• Replenish amenities and complete the housekeeping checklist.
• Report cleaned rooms to supervisor for inspection.
• Notify damages or hazards in guest rooms.
• Secure room doors after exiting and maintain hallway cleanliness.
• Return lost-and-found items and keys as required.
• Follow company policies, safety, and security procedures.
• Maintain a neat, groomed appearance as per handbook.
• Assist other housekeeping staff as needed.

Skills

1-3 years experience

Stand and walk

Communication skills

Written communication

Observation skills

Manual dexterity

Job description

Hyatt Regency Pittsburgh is seeking Room Attendants who possess a friendly and positive attitude. In this role, you will be tasked with cleaning and maintaining guest rooms, public areas, and back-of-house spaces such as the linen room and laundry areas, in accordance with company procedures and standards, ensuring that we exceed our guests' expectations.

RESPONSIBILITES & DUTIES

• Stocking the cart to guarantee that sufficient cleaning supplies, equipment, and amenities are available for the proper cleaning of each room.
• Following knocking procedures before entering a guest room.
• Cleaning the assigned guest rooms and ensuring that amenities are replenished in each cleaned room. Completing the entire housekeeping checklist.
• Reporting cleaned rooms to the supervisor for inspection.
• Notifying any damages or hazards present in guest rooms, such as burned-out light bulbs, broken furniture, or malfunctioning lights.
• Securing guest room doors upon exiting.
• Maintaining neatness in the corridors and service areas at all times.
• Turning in all lost and found items as well as all guest room keys.
• Adhering to all company policies and procedures.
• Following safety and security protocols and regulations.
• Being knowledgeable about department fire prevention and emergency procedures.
• Utilizing protective equipment as required.
• Reporting unsafe conditions to management.
• Reporting accidents, injuries, near-misses, property damage, or loss to management.
• Ensuring a safe work environment by adhering to all safety and security procedures and regulations.
• All team members are expected to maintain a neat, clean, and well-groomed appearance, as specified in the team member handbook.
• Performing any related duties as requested by management.
• Assisting other housekeeping personnel as needed.

KNOWLEDGE SKILLS & ABILITIES

• 1-3 years of prior experience in a similar role.
• Bend and reach to dust, clean and make beds.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

PHYSICAL DEMANDS

• Pushing heavy carts.
• Lifting fifty (50) pounds maximum.

Source: Hospitality Online