Room Attendant

Westmont Hospitality; Pittsburgh (Allegheny County); On-site; USD 24,000 - 32,000; Full time

Job summary

Hyatt Regency Pittsburgh is seeking Room Attendants to maintain guest rooms, public areas, and back‑of‑house spaces in accordance with hotel standards, ensuring guest satisfaction.

You will stock carts, follow entry procedures, and complete housekeeping checklists while upholding safety and security policies. This role requires teamwork in a fast‑paced hotel environment and a neat, professional appearance.

Qualifications

• 1–3 years of prior experience in a similar role.
• Basic ability to bend, reach, and make beds.
• Ability to interact with guests and provide information.

Responsibilities

• Stock the cart with supplies and amenities.
• Knock before entering rooms and follow procedures.
• Clean assigned rooms and replenish amenities; complete checklists.
• Report cleaned rooms to supervisor for inspection.
• Follow safety and security protocols and wear protective equipment.
• Maintain neatness in corridors and service areas.

Skills

Experience 1-3 yrs

Bed making

People skills

Visual inspection

Written notes

Job description

Hyatt Regency Pittsburgh is seeking Room Attendants who possess a friendly and positive attitude. In this role, you will be tasked with cleaning and maintaining guest rooms, public areas, and back-of-house spaces such as the linen room and laundry areas, in accordance with company procedures and standards, ensuring that we exceed our guests' expectations.

RESPONSIBILITES & DUTIES

• Stocking the cart to guarantee that sufficient cleaning supplies, equipment, and amenities are available for the proper cleaning of each room.
• Following knocking procedures before entering a guest room.
• Cleaning the assigned guest rooms and ensuring that amenities are replenished in each cleaned room. Completing the entire housekeeping checklist.
• Reporting cleaned rooms to the supervisor for inspection.
• Notifying any damages or hazards present in guest rooms, such as burned-out light bulbs, broken furniture, or malfunctioning lights.
• Securing guest room doors upon exiting.
• Maintaining neatness in the corridors and service areas at all times.
• Turning in all lost and found items as well as all guest room keys.
• Adhering to all company policies and procedures.
• Following safety and security protocols and regulations.
• Being knowledgeable about department fire prevention and emergency procedures.
• Utilizing protective equipment as required.
• Reporting unsafe conditions to management.
• Reporting accidents, injuries, near-misses, property damage, or loss to management.
• Ensuring a safe work environment by adhering to all safety and security procedures and regulations.
• All team members are expected to maintain a neat, clean, and well-groomed appearance, as specified in the team member handbook.
• Performing any related duties as requested by management.
• Assisting other housekeeping personnel as needed.

Knowledge Skills & Abilities

• 1-3 years of prior experience in a similar role.
• Bend and reach to dust, clean and make beds.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

PHYSICAL DEMANDS

• Pushing heavy carts.
• Lifting fifty (50) pounds maximum.