Room Attendant

First Call Hospitality, Inc.; Phoenix (AZ); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Training & development

6 paid holidays

Staff social events

Medical, Dental, Vision insurance

PTO accrual starting day one

Job summary

Home2 Suites By Hilton - Phoenix, AZ is seeking a Room Attendant to clean and prepare rooms for overnight guests. A well prepared room that is clean, stocked, and in good order helps deliver an exceptional guest experience.

This role offers a supportive team, training and development opportunities, and a benefits package. Competitive pay includes a starting hourly rate of $17.00, with paid holidays and PTO; opportunities for growth within First Call Hospitality.

Qualifications

• Must be able to successfully complete tasks in prescribed timeframe.
• Ability to work alone to clean all zones of the guest room/suite with an even temperament.
• Effectively communicate with our guests.
• Good eye for detail.

Responsibilities

• Clean and prepare guest rooms; responsibilities include but are not limited to: trash removal, linen changes and bed making, bathroom cleaning, sweeping, vacuuming and dusting.
• Retrieve, stock, restock and store the housekeeping cart.
• Respond to guest inquiries and requests as appropriate.
• Report any damage, mechanical problems, or missing room equipment/items.
• Promptly turn in found items with documentation to Lost and Found.
• Participate in deep cleaning programs as assigned.

Job description

Room Attendant

Home2 Suites By Hilton - Phoenix, AZ

We offer a fun place to work, an extraordinary team with decades of service and stability, and the ability to grow your career…with a starting hourly rate of $17.00

Home2 Suites By Hilton - Phoenix, AZ is a franchised hotel, managed by First Call Hospitality. As an established hotel management company, First Call Hospitality has developed, owned or managed over 50 properties that offers its employees great training, development opportunities, and a long‑term home‑base for those who like to work hard with and for a quality organization.

We are known for the great care we take with our hotels as well as for the owners, the guests and associates alike.

• We know we work in an increasingly competitive industry and guests and associates have more options than ever before. We also know that our success is directly tied to the performance and behaviors of our associates. You are more than an employee! Our unique culture gives you the opportunity to impact our continuously evolving company but most importantly we give you room to be yourself!

• We believe in “Bringing Our Best” every day and “Know that we work better when we work together” – which are two of our core values.

• Finally, we work hard – and CELEBRATE our success together!!

The Position:

We’re looking for a Room Attendant who is responsible for cleaning and preparing rooms for our overnight guests. A well prepared room that is clean, fully stocked, and in good working order allows us to deliver on an exceptional experience for our guests. Additionally, Room Attendants contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations.

The Perks:

In return for your hard work we offer a competitive benefits package which can be tailored to your needs.

• We Invest in Your Future Success! Training and development programs available.

• Enjoy the Holidays! We offer 6 holidays (paid at time and half for hours worked).

• Employee Social Events! Who can’t use a great party!?

• Exceptional benefits including elective Medical, Dental, Vision and Supplemental Insurance.

• Paid Time Off (PTO) accrual starting on your first day of work.

The Responsibilities:

• Clean and prepare guest rooms; responsibilities include but are not limited to:

  • Picking up and removing trash

  • Changing linen and making the bed

  • Cleaning entire bathroom

  • Sweeping, vacuuming and dusting guest room

  • Cleaning windows and mirrors

• Retrieve, stock, restock and store the housekeeping cart

• Respond to guest inquiries and requests as appropriate

• Report any damage, mechanical problems, or missing room equipment/items

• Promptly turn in found items with documentation to Lost and Found

• Participate in deep cleaning programs as assigned

The Requirements:

• Must be able to successfully complete tasks in prescribed timeframe

• Ability to work alone to clean all zones of the guest room/suite with an even temperament

• Effectively communicate with our guests

• Good eye for detail

Why Should You Apply?

• We offer competitive pay

• We are small enough to be like family…and large enough to be the support you need in what can be a challenging position!

• We have multiple hotels that offer endless advancement and professional development opportunities.

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination.