Room Attendant

Home2 Suites by Hilton - Bismarck, ND; Phoenix (AZ); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Training programs

Six holidays paid at time and a half

Employee social events

Medical, dental, vision and insurance

PTO starting day

Job summary

Home2 Suites By Hilton in Phoenix, AZ is looking for a Room Attendant to clean and prepare guest rooms and ensure a safe, comfortable stay for guests. The role emphasizes attention to detail, ability to work independently, and clear communication with guests and team members.

The position offers structured training, benefits, and opportunities for career growth within a supportive hospitality environment.

Qualifications

• Must complete tasks within prescribed timeframe.
• Ability to work alone to clean all zones of the guest room/suite.
• Effectively communicate with guests.
• Good eye for detail.

Responsibilities

• Clean and prepare guest rooms, including: picking up and removing trash; changing linens and making the bed; cleaning the bathroom; sweeping, vacuuming, and dusting; cleaning windows and mirrors.
• Retrieve, stock, restock, and store the housekeeping cart.
• Respond to guest inquiries and requests as appropriate.
• Report any damage, mechanical problems, or missing room equipment/items.
• Promptly turn in found items with documentation to Lost and Found.
• Participate in deep‑cleaning programs as assigned.

Skills

Attention to detail

Communication skills

Ability to work independently

Job description

Room Attendant – Home2 Suites By Hilton, Phoenix, AZ

We offer a fun place to work, an extraordinary team with decades of service and stability, and the ability to grow your career…with a starting hourly rate of $17.00.

As a franchised hotel managed by First Call Hospitality, we provide great training and development opportunities.

• We believe in “Bringing Our Best” every day and “Knowing that we work better when we work together”, core values that guide our culture.
• We celebrate our successes together and give you the room to be yourself.

Position

Room Attendant: responsible for cleaning and preparing rooms for overnight guests. A well‑prepared room that is clean, fully stocked, and in good working order allows us to deliver an exceptional experience to our guests. Room Attendants also contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations.

Perks

• Training and development programs available.
• Six holidays paid at time and a half for hours worked.
• Employee social events.
• Exceptional benefits including elective medical, dental, vision and supplemental insurance.
• Paid Time Off accrual starting on your first day of work.

Responsibilities

• Clean and prepare guest rooms, including:
  • Picking up and removing trash
  • Changing linens and making the bed
  • Cleaning the entire bathroom
  • Sweeping, vacuuming, and dusting the guest room
  • Cleaning windows and mirrors
• Retrieve, stock, restock, and store the housekeeping cart.
• Respond to guest inquiries and requests as appropriate.
• Report any damage, mechanical problems, or missing room equipment/items.
• Promptly turn in found items with documentation to Lost and Found.
• Participate in deep‑cleaning programs as assigned.

Requirements

• Must successfully complete tasks within the prescribed timeframe.
• Ability to work alone to clean all zones of the guest room/suite with an even temperament.
• Effectively communicate with guests.
• Good eye for detail.

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location where we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination.