Room Attendant

Wyndham Hotels & Resorts; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic hospitality team as a Room Attendant, where you'll play a vital role in ensuring guests enjoy a clean and welcoming environment. This position involves thorough cleaning of guestrooms and public areas, restocking supplies, and providing attentive service to guests. If you have a keen eye for detail and a passion for hospitality, this is an exciting opportunity to contribute to a premier hotel experience. Embrace a role that values your hard work and dedication in a supportive and friendly atmosphere.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift and carry objects up to 50 pounds.

Responsibilities

• Maintain cleanliness and attractiveness of guestrooms.
• Restock housekeeping supplies and report maintenance issues.
• Ensure overall guest satisfaction.

Skills

Effective communication skills

Attention to detail

Ability to lift heavy objects

Education

High School diploma or equivalent

Job description

Job Title: Room Attendant

Location: La Quinta Orlando - Airport West, 7931 Daetwyler Drive, Orlando, FL 32812

Compensation: Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance through all stages of the hospitality property cycle, develops bespoke hotel brands, and utilizes industry-leading revenue management tools. The company is headquartered in London, New York, Dallas, and Seattle.

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day’s use.
6. Replenish chemical bottles.
7. Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to exert up to 50 pounds of force occasionally, and 20 pounds frequently or constantly to lift, carry, push, or pull objects.
• Ability to stand during entire shift.
• Effective verbal and written communication skills with all levels of employees and guests in a friendly, courteous, and service-oriented manner.