Room Attendant

Highgate Hotels, LP; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where your dedication to cleanliness and guest satisfaction will shine. In this role, you will be responsible for maintaining immaculate guest rooms and public areas, ensuring every visitor feels welcomed and cared for. Your attention to detail and strong communication skills will be key to providing exceptional service. This position offers the chance to work in a dynamic environment with a team that values your contributions. If you are passionate about hospitality and enjoy making a difference in guests' experiences, this opportunity is perfect for you.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift and move objects up to 50 pounds.

Responsibilities

• Thoroughly clean and maintain guest rooms.
• Ensure all public areas are clean and presentable.
• Report maintenance issues and lost items promptly.

Skills

Customer Service

Attention to Detail

Communication Skills

Education

High School Diploma

Job description

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Room Attendant

Requisition ID: 2025-62137

Category: Housekeeping

Job Location: US-FL-Orlando

Property: Tru by Hilton Orlando Convention Center

Compensation Type: Hourly

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for next day's use.
6. Replenish chemical bottles.
7. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for "Lost and Found" according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or a related field preferred.
2. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
3. Ability to stand during entire shift.
4. Must be able to effectively communicate both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.