Room Attendant

Ultipro; New York (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pre‑paid legal support

401(k) matching

Hotel discounts

Early pay access

Job summary

High Peaks Resort in Lake Placid, NY is hiring a Housekeeping Attendant to deliver outstanding guest services and maintain a comfortable, home‑away environment. You will work as part of the housekeeping team to ensure guest rooms are pristine, stocked, and welcoming from the moment guests arrive.

The role requires a high school diploma or equivalent, physical ability to lift up to 50 lbs, and a focus on detail.

Qualifications

• High school diploma or equivalent required.
• Hospitality experience is a plus.
• Lift up to 50 lbs and stand for extended periods.

Responsibilities

• Deliver outstanding guest service and address requests with sincerity.
• Ensure guest rooms meet cleanliness standards and are ready for occupancy.
• Prepare and restock carts with supplies for cleaning of assigned rooms.
• Maintain cleanliness of bathrooms and linens; ensure a detail‑oriented approach.
• Report supply needs and equipment issues to keep operations smooth.

Skills

Guest service

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

High Peaks Resort
Lake Placid, NY 12946, USA

Description

Seeking a resort experience that brings adventure to your stay? High Peaks Resort is the Lake Placid resort you've been waiting for: family-friendly, a great value, right in the thick of everything you come to the Adirondacks to enjoy – the lake, the mountains, the vibrancy of downtown. And we're close enough to nearby attractions such as the Olympic Center or The Wild Center in Tupper Lake that once you're here, you can easily enjoy the best of the Lake Placid region.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best‑in‑class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full‑time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre‑paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short‑ & long‑term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home‑away‑from‑home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Wage: Hourly $18.00

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Education:

• High school diploma or its equivalent

Experience:

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.