Room Attendant

UCF Hotel Venture; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid sick days

Paid vacation & holidays

Training & development

Tuition reimbursement

Pet insurance

Complimentary employee meals

Team member hotel rates

Job summary

Loews Miami Beach Hotel is seeking a detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for guests. You’ll be the heartbeat of our guest experience, delivering efficient, high-quality cleaning that reflects Loews Hotels' commitment to comfort and consistency.

Responsibilities include cleaning rooms and bathrooms to standards, stocking supplies, reporting maintenance issues, and providing friendly guest interactions.

Qualifications

• Detail-oriented housekeeping with a focus on cleanliness and guest comfort.
• Ability to follow standards and procedures consistently.
• Strong reliability, organization, and initiative.
• Team player who can collaborate with colleagues.
• Positive attitude and adaptability to changing priorities.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews standards.
• Replace linens and amenities, report maintenance issues promptly.
• Organize cleaning carts and linen closets; ensure supplies are stocked.
• Report lost items and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly guest interactions that enhance satisfaction.
• Follow safety protocols for chemical use and emergencies.
• Attend all mandatory trainings and meetings.
• Perform other duties as assigned.

Job description

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Complimentary meals in Team Member Café while working
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

What We're Looking For

A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You'll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you'll combine efficiency with care, delivering exceptional service that reflects Loews Hotels' commitment to comfort and quality.

Who You Are

• Guest-Centered Professional : You thrive on making guests feel valued and comfortable, anticipating needs before they arise.
• Precision-Focused Professional : You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.
• Reliable and Proactive : You take initiative, stay organized, and consistently deliver on expectations.
• Team-Oriented Collaborator : You work well with others, supporting your team to achieve shared goals.
• Positive and Adaptable : You maintain a friendly attitude and adjust seamlessly to changing priorities.

Veterans and military spouses encouraged to apply.

What You'll Do

• Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.