Room Attendant

Wyndham Hotels & Resorts; Miami (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel chain is seeking a dedicated Room Attendant to maintain clean and attractive guestrooms while providing excellent service to guests. This role involves thorough cleaning, restocking supplies, and ensuring guest satisfaction. Ideal candidates will have a high school diploma and experience in hospitality. Join us to contribute to a welcoming environment for all guests.

Qualifications

• Experience in a hotel or related field preferred.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day's use.
• Ensure overall guest satisfaction.

Skills

Communication

Customer Service

Education

High School diploma

Job description

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Must be able to effectively communicate both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.