Room Attendant

Commonwealth Hotels; Louisville (KY); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Comprehensive Benefits: Medical, Dental, and Vision

401(k) with company match

SAME DAY PAY

Vacation and Personal Days

Exclusive Discounts for personal travel

Online training courses for professional growth

Job summary

Commonwealth Hotels at Springhill Suites by Marriott Louisville Airport is seeking a dedicated Full-Time Hotel Room Attendant. Join a lively team committed to exceptional guest service while ensuring the cleanliness and comfort of guest rooms.

The ideal candidate will have a high school diploma, a focus on guest satisfaction, and strong time management skills. This role offers extensive benefits including medical coverage, a retirement plan, and flexible spending accounts.

Qualifications

• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.

Responsibilities

• Thoroughly clean guest rooms including making beds and sanitizing bathrooms.
• Replenish guest room amenities such as toiletries and towels.
• Ensure all room equipment and furniture are in good working condition.

Skills

Guest satisfaction focus

Time management

Collaboration skills

Education

High school diploma

Job description

Join Our Team at Springhill Suites by Marriott Louisville Airport! The SpringHill Suites by Marriott Louisville Airport is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper.

About Us

SpringHill Suites by Marriott Louisville Airport is perfectly situated next to the Kentucky Fair & Exposition Center, Kentucky Kingdom, and the Louisville Muhammad Ali International Airport, offering an energetic environment for both guests and team members. Join a team dedicated to providing exceptional service to travelers worldwide while enjoying the convenience of being near YUM Brands Headquarters and the University of Louisville. This supportive team values growth, teamwork, and individual contributions, making it an ideal place to elevate your hospitality career. Come be a part of the vibrant atmosphere at SpringHill Suites Louisville Airport!

Why This Role?

Working as a Full-Time Hotel Room Attendant, Guest Room Attendant, or Housekeeper at SpringHill Suites by Marriott Louisville Airport offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Responsibilities

• Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas, including hallways, lounges, and restrooms.
• Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Room Setup: Prepare rooms for new guests, ensuring they meet the hotel’s standards of cleanliness and comfort.

Qualifications

• High school diploma
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have the flexibility to work weekends & holidays.

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.