Room Attendant

Azul Hospitality Group; Los Angeles (CA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Azul Hospitality Group in Los Angeles is seeking a dedicated Housekeeper to maintain clean, comfortable guest rooms and public areas. You will be responsible for cleaning rooms, changing linens, replenishing supplies, and reporting maintenance needs to ensure high quality standards.

The role requires physical stamina and attention to detail, with the ability to follow safety procedures and hotel policies. Prior hospitality experience is helpful, and you will work as part of a professional

Responsibilities

• Clean guest rooms as assigned within the required time limit.
• Change bed linens and make beds.
• Replenish room supplies, i.e., amenities, drinking glasses, clean linen.
• Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.
• Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
• Sort, count, fold and distribute linen to the linen closets.
• Transport trash and waste to disposal area.
• Conduct deep cleaning projects in the guest rooms according to the hotels Deep Cleaning program.
• Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas as needed.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.

Job description

* Clean all guest rooms as assigned within the required time limit.* Update daily assignment sheets throughout the day. Turn in assignment sheet and keys to the Housekeeping Supervisor at the end of the shift.* Change bed linens and make beds.* Replenish room supplies, i.e., amenities, drinking glasses, clean linen.* Lift and move furniture in the room.* Clean rugs, carpets, upholstered furniture using vacuum cleaner and/or proper chemicals.* Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.* Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.* Polish woodwork and metal work such as fixtures and metal fittings* Clean windows, door panels and sills.* Empty wastebaskets.* Replenish bathroom supplies and terry.* Sort, count, fold and distribute linen to the linen closets.* Organize and stock cleaning cart and organize linen closets on floors assigned.* Transports trash and waste to disposal area.* Conduct deep cleaning projects in the guest rooms according to the hotels Deep Cleaning program.* Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas as needed.* Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.* Turn in all Lost & Found items following the standard procedures.* Practice the hotels' emergency procedures and be knowledgeable of the hotels loss prevention guidelines.* Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed.* Ensure work area is clean when finished* All other duties assigned by manager or supervisor.* Assist with any guest inquiry.* Follow all company and safety and security policies and procedures.* Report maintenance problems, safety hazards, accidents, or injuries.* Perform other reasonable job duties as requested by direct and indirect supervisors.* Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.* Must be able to stand and exert well-paced mobility for up to four (4) hours in length.* Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.* Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.* Must be able to lift up to 45 lbs. as needed.* Must be able to push and pull carts and equipment weighing up to 250 lbs.* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.* Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.* Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.* Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.* Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.* Must be able to speak, read, write, and understand the primary language used in the workplace.* Requires good communication skills, both verbal and written.* Must have excellent customer relations skills.* Must be detail oriented with outstanding organizational and communication skills.* Must possess basic computer skills.* Must possess basic computational ability.* Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.* Self-driven and able to work independently.* Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.