Room Attendant

BBL Hospitality; Lenox (MA); On-site; USD 22,730 - 24,108; Part time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary Ben

Associate Travel Program Discounts

Job summary

BBL Hospitality's Element Lenox Berkshires in Lenox, MA is seeking a part-time Room Attendant to keep guest rooms and related areas clean and organized to ensure guest satisfaction. The job requires honesty and dependability and the physical ability to lift 30–40 lbs, stand, walk, and perform cleaning tasks. High school diploma or equivalent is preferred.

Weekend and holiday availability is required. The role includes cleaning duties, stocking supplies, completing daily reports, and assisting

Qualifications

• Must be unquestionably honest and dependable.
• High school diploma or equivalent preferred.

Responsibilities

• Cleans and prepares guest rooms for occupancy using company cleaning procedures.
• Maintains and stocks carts with supplies to clean rooms efficiently.
• Completes daily room status reports and flags maintenance needs or shortages.
• Maintains security by locking doors and reporting suspicious activity.
• Performs other tasks as assigned by the Executive Housekeeper (e.g., cleaning, restrooms, laundry, training staff).
• Keeps work area clean, neat and organized; handles guest complaints promptly.

Skills

Honesty and dependability

Education

High school diploma or equivalent

Job description

Job DetailsJob Location: Element Lenox Berkshires - Lenox, MA 01240Position Type: Part TimeSalary Range: $16.50 - $17.50 HourlyJob Shift: DayJob Category: Hospitality - HotelCOME AND JOIN OUR AMAZING TEAM!

Weekend and holiday availability required.

We are pleased to share the benefit options that we offer:

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
• Associate Travel Program Discounts

Room Attendant maintains cleanliness standards for all hotel guest rooms and/or other assigned areas in a timely and organized manner to ensure guest satisfaction. Job requirements include, must be unquestionably honest and dependable. High school diploma or equivalent preferred. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.

• Cleans and prepares guest rooms for occupancy through proper application of company specified cleaning procedures.
• Maintains and stocks carts with specified quantities of required supplies to adequately clean assigned rooms.
• Completes the Room Attendant Daily Report, correctly identifies the status of each assigned room, and reports any maintenance problems or product shortages.
• Maintains security for guests and property by keeping room doors locked at all times; reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in to the hotel; observing all other security and safety regulations
• Performs other tasks as assigned by the Executive Housekeeper, (i.e. delivering or returning on-loan equipment, vacuuming corridors, cleaning public or employee restrooms, washing windows, working in the laundry, checking rooms, or training other employees, etc.)
• Maintain a clean, neat and orderly work area.
• Promptly and courteously handle guest complaints when needed.
• Keeps linen room locked and linen cart neat and organized according to standards.
• Reports lost and found articles to supervisor.

Qualifications