Room Attendant

Loews Hotels & Co; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid sick days

Vacation

Holidays

Paid bereavement

Pet bereavement

Training opportunities

Career growth

Tuition reimbursement

Pet insurance

Hotel rates

Uniforms + dry cleaning

On-site parking

Meals while working

Volunteer opportunities

Job summary

Loews Kansas City Hotel is seeking a detail-driven Room Attendant to create spotless, welcoming spaces for our guests. You will be the heartbeat of the guest experience, delivering efficient cleaning with care that reflects Loews Hotels’ commitment to comfort and quality.

You’ll be responsible for sanitizing rooms, replacing linens and amenities, and reporting maintenance issues promptly while upholding uniforms and safety standards. This role emphasizes guest satisfaction and teamwork.

Qualifications

• Guest-centered approach to service.
• Attention to detail and accuracy.
• Reliable and proactive work style.
• Team-oriented collaboration.
• Positive attitude with adaptability.
• Veterans and military spouses encouraged to apply.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest-Centered Professional

Precision-Focused Professional

Reliable and Proactive

Team-Oriented Collaborator

Positive and Adaptable

Veterans and military spouses invited

Education

High school diploma or equivalent work experience preferred.

Job description

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Uniforms provided with dry cleaning at no cost
• On-site parking
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We’re Looking For :

A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You’ll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you’ll combine efficiency with care, delivering exceptional service that reflects Loews Hotels’ commitment to comfort and quality.

Who You Are :

• Guest-Centered Professional : You thrive on making guests feel valued and comfortable, anticipating needs before they arise.
• Precision-Focused Professional : You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.
• Reliable and Proactive : You take initiative, stay organized, and consistently deliver on expectations.
• Team-Oriented Collaborator : You work well with others, supporting your team to achieve shared goals.
• Positive and Adaptable : You maintain a friendly attitude and adjust seamlessly to changing priorities.
• Veterans and military spouses encouraged to apply.

What You’ll Do :

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include :

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.