Room Attendant

Courtyard - Houston Medical Center Reliant Park; Houston (TX); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Flexible scheduling

Paid holidays

401(k) with Employer Match

Comprehensive medical/dental/vision

Descrizione del lavoro

Courtyard - Houston Medical Center Reliant Park is seeking Room Attendants to maintain cleanliness and comfort for guests in a fast-paced hotel environment. This full-time, on-site role requires professionalism, reliability, and a friendly demeanor to ensure high guest satisfaction.

Employees receive competitive pay, flexible scheduling opportunities, paid holidays, and a 401(k) with employer matching, plus comprehensive medical, dental, and vision benefits.

Competenze

• Ability to read and follow written instructions and hotel standards.
• Strong customer service orientation and professional communication.
• Ability to work in a fast-paced hotel environment with a team.

Mansioni

• Clean assigned guest rooms and stock supplies per standards.
• Respond to guest inquiries courteously and resolve issues.
• Report safety hazards and equipment issues promptly.
• Maintain inventory on housekeeping cart and supply area.
• Assist in Laundry Department as needed.
• Participate in deep cleaning and daily projects.

Conoscenze

Customer service

Teamwork

Time management

Attention to detail

Formazione

High School Diploma / GED

Descrizione del lavoro

Courtyard - Houston Medical Center Reliant Park
7702 S Main St
Houston, TX 77030, USA

• On-site
• Hospitality
• Full-Time
• Requisition #: ROOMA003417

Description

At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.

The Courtyard - Houston Medical Center Reliant Park , managed by Moody National Management LP is currently looking for Room Attendants to join our team.

All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensivebenefits (including medical, dental, and vision).

The Room Attendant contributes toward high levels of guest satisfaction by achieving or exceeding the Company’s and Hotel Brand’s standards regarding the cleanliness and safety of guest rooms and by providing professional, courteous, and prompt responses to guest inquiries and concerns.

Essential Functions

• Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards; pick up trash; change line; make bed; clean bathroom thoroughly; vacuum and dust the guest room, clean windows and balcony, if applicable.
• Respond to guest inquiries in a courteous manner; professionally resolve issues, promptly report lost/missing guest possessions.
• Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor.
• Maintain required inventory on housekeeping cart; order or obtain additional supplies as needed; store the cart in accordance with established procedures.
• Assist in the Laundry Department as requested.
• Deep cleaning projects/daily special projects.
• Other duties as assigned by management.

Job Specifications

• Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment.
• Ability to read and understand written instructions to carry through housekeeping tasks.
• Good command of the English language; second language proficiency desirable
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain customer focus
• Excellent organizational and planning skillsExcellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.
• This job operates in a hotel environment. This role routinely uses standard housekeeping equipment.
• Exposure and frequent use to commercial and household chemicals and cleaning solutions.
• This position works indoors.

Skills

Preferred

• Communication Expert
• Customer Focus Expert
• Multitasking Expert
• Expert
• Teamwork Expert

Education

Preferred

• High School Diploma / GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.