Room Attendant

Aloft Austin Round Rock; Round Rock (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Medical

Dental

Vision

401(k) match

Job summary

Aloft Austin Round Rock is seeking a dedicated Room Attendant to join our team in Round Rock, TX. You will ensure guest rooms meet brand standards, assist with daily tasks, and support the housekeeping department to deliver a clean, welcoming guest experience.

The role requires teamwork, reliability, and a customer-focused attitude, with opportunities for professional growth within a hotel environment.

Qualifications

• Safe operation of housekeeping equipment per guidelines.
• Good command of English; second language desirable.
• Excellent time management and ability to multi-task.

Responsibilities

• Clean assigned guest rooms and stock with supplies; change linen, make beds, clean bathrooms, vacuum, dust; windows/balcony if applicable.
• Respond to guest inquiries courteously; resolve issues and report lost items.
• Report unsafe or missing furnishings or equipment to supervisor.
• Maintain inventory on housekeeping cart and restock as needed.
• Assist in the Laundry Department as requested.
• Perform deep cleaning and daily special projects.
• Other duties as assigned by management.

Skills

Teamwork

Communication

Multitasking

Time management

Customer focus

Safety procedures

Job description

Aloft Austin Round Rock
2951 Jazz St
Round Rock, TX 78664, USA

• Rate : $16 USD per hour
• Hospitality
• Full-Time
• Requisition #: ROOMA003385

Description

US: The Aloft Austin Round Rock, managed by Moody National Management LP, are looking for Room Attendants to join our team.

YOU: Have a passion for making things right, and putting things in their place. You care for guests and for their experience when staying at your property. You know a clean room and clean hotel can make all the difference to people when they are traveling. Your focus on the customer experience is the backbone of the hotel.

ALSO: For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensivebenefits, including medical, dental, vision, and 401(k) with Employer Match.

The Room Attendant contributes toward high levels of guest satisfaction by achieving or exceeding the Company's and Hotel Brand's standards regarding the cleanliness and safety of guest rooms and by providing professional, courteous, and prompt responses to guest inquiries and concerns.

Essential Functions

• Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards; pick up trash; change line; make bed; clean bathroom thoroughly; vacuum and dust the guest room, clean windows and balcony, if applicable.
• Respond to guest inquiries in a courteous manner; professionally resolve issues, promptly report lost/missing guest possessions.
• Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor.
• Maintain required inventory on housekeeping cart; order or obtain additional supplies as needed; store the cart in accordance with established procedures.
• Assist in the Laundry Department as requested.
• Deep cleaning projects/daily special projects.
• Other duties as assigned by management.

Job Specifications

• Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment.
• Ability to read and understand written instructions to carry through housekeeping tasks.
• Good command of the English language; second language proficiency desirable
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Excellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.

Work Environment

• This job operates in a hotel environment. This role routinely uses standard housekeeping equipment.
• Exposure and frequent use to commercial and household chemicals and cleaning solutions.
• This position works indoors.

Qualifications

Skills

Preferred

• Multitasking Advanced
• Teamwork Intermediate
• Intermediate
• Communication Intermediate

Behaviors

Preferred

• Enthusiastic : Shows intense and eager enjoyment and interest
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
• Self-Starter : Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.