Room Attendant

Element-Austin-Round-Rock; Round Rock (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid holidays

401(k) match

Paid time off

Medical benefits

Dental benefits

Vision benefits

Job summary

Element Austin Round Rock, managed by Moody National Management LP, is seeking Room Attendants to join our team. This on-site role offers competitive pay and benefits in a hospitality environment.

You will clean guest rooms to brand standards, stock supplies, assist in laundry, and respond to guest inquiries with professionalism. Flexible scheduling, paid holidays, and 401(k) with Employer Match are provided along with paid time off and medical/dental/vision coverage.

Qualifications

• Experience in hotel housekeeping and safety procedures.
• Ability to read and follow written instructions.
• Strong English language skills; additional language desirable.
• Excellent time management and multitasking abilities.

Responsibilities

• Clean assigned guest rooms and stock with supplies.
• Respond to guest inquiries courteously and resolve issues.
• Report unsafe or missing furnishings to supervisor.
• Maintain housekeeping cart inventory and order supplies.
• Assist in Laundry Department as requested.
• Perform deep cleaning and daily projects.
• Other duties as assigned by management.

Skills

Safety procedures

Operate equipment

Reading instructions

English proficiency

Time management

Customer focus

Organization

Interpersonal skills

Teamwork

Brand standards

Job description

• On-site
• Rate : $16 USD per hour
• Hospitality
• Full-Time
• Requisition #: ROOMA003414

Description

At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.

The Element Austin Round Rock, managed by Moody National Management LP is currently looking for Room Attendants to join our team.

All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensivebenefits (including medical, dental, and vision).

The Room Attendant contributes toward high levels of guest satisfaction by achieving or exceeding the Company’s and Hotel Brand’s standards regarding the cleanliness and safety of guest rooms and by providing professional, courteous, and prompt responses to guest inquiries and concerns.

Essential Functions

• Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards; pick up trash; change line; make bed; clean bathroom thoroughly; vacuum and dust the guest room, clean windows and balcony, if applicable.
• Respond to guest inquiries in a courteous manner; professionally resolve issues, promptly report lost/missing guest possessions.
• Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor.
• Maintain required inventory on housekeeping cart; order or obtain additional supplies as needed; store the cart in accordance with established procedures.
• Assist in the Laundry Department as requested.
• Deep cleaning projects/daily special projects.
• Other duties as assigned by management.

Job Specifications

• Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment.
• Ability to read and understand written instructions to carry through housekeeping tasks.
• Good command of the English language; second language proficiency desirable
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Excellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.

Work Environment

This job operates in a hotel environment. This role routinely uses standard housekeeping equipment.
Exposure and frequent use to commercial and household chemicals and cleaning solutions.
This position works indoors.

Qualifications

Skills

Preferred

Multitasking Advanced

Teamwork Intermediate

Intermediate

Communication Intermediate

Behaviors

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Self-Starter : Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.