Room Attendant

Highgate Hotels, LP; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels, LP is seeking a Room Attendant at Residence Inn Houston Willowbrook to perform guest room cleaning and public area maintenance. This on-site role requires attentive service and adherence to hotel standards to ensure a clean, welcoming environment for guests.

The position involves lifting, standing for long periods, and following safety procedures while delivering quality service. It offers hourly pay and full-time status in a busy Houston hotel setting.

Qualifications

• High School diploma or equivalent preferred.
• Ability to stand for the duration of shift and lift up to 100 lbs occasionally.
• Strong communication with guests and team members.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in public areas as needed.
• Shampoo furniture as required.
• Assist guests with luggage in a friendly manner.
• Handle Lost and Found items per hotel policy.
• Clean guestrooms as needed.
• Know and assist in emergency procedures.
• Maintain hotel equipment in good working order.
• Store hotel equipment properly.
• Complete special projects from the Housekeeping Manager.
• Strive to ensure guest satisfaction.

Skills

Stand for shift

Effective communication

Attention to detail

Education

High School diploma or equivalent

Job description

Room Attendant

Requisition ID: 2026-81931

Category: Housekeeping

Job Location: US-TX-Houston

Property: Residence Inn Houston Willowbrook

Pay Class: Full Time

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Residence Inn Houston Willowbrook

7311 West Greens Road

Houston, TX 77064

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.