Room Attendant

Hotel ICON; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hotel ICON in Houston is seeking a dedicated Housekeeper to clean and maintain guest rooms and public areas in a fast-paced hotel environment.

Responsibilities include stocking supplies, following safety rules, and reporting any damages or hazards. The role supports a clean, safe, and welcoming experience for guests, with shifts that may vary to meet hotel needs.

Qualifications

• Bend, reach, dust, and make beds.
• Stand and walk for varying periods during shifts.
• Talk with guests to provide information and services.
• Visually inspect rooms for cleanliness and belongings left behind.
• Mark completed rooms on daily paperwork with written notes.
• Move and lift cleaning equipment and supplies as needed.
• Adhere to safety and security procedures while working.

Responsibilities

• Stocks cart with cleaning supplies and amenities to clean rooms.
• Observe proper knocking procedures before entering guest rooms.
• Clean assigned guest rooms and ensure amenities are stocked.
• Report rooms needing inspection to supervisor after cleaning.
• Communicate any damages or hazards in rooms to management.
• Secure doors and maintain neat hallways and service areas.
• Return lost and found items and guest room keys to proper channels.
• Follow all company policies, safety procedures and rules.
• Assist other housekeeping staff when needed.

Skills

Bend & reach

Stand & walk

Customer service

Visual inspection

Written communication

Dexterity

Lifting ability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Hourly Houston, TX, US

2 days ago Requisition ID: 8578

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according

to company procedures and at a level that meets or exceeds company standards.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

ESSENTIAL JOB FUNCTIONS

• Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Reports clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

PHYSICAL DEMANDS

• Pushing two hundred (200) pound carts
• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.