room attendant

Mainsail Lodging & Development; Fayetteville (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a vibrant hospitality team as a Room Attendant, where your enthusiasm and dedication will enhance guest experiences. This role involves maintaining the cleanliness of hotel rooms and replenishing amenities to ensure exceptional service. You'll work in a dynamic environment, interacting with guests and ensuring their needs are met with professionalism. If you thrive in a fast-paced setting and take pride in your work, this is the perfect opportunity to grow in the hospitality industry. Embrace the chance to make a difference in guests' stays while developing your skills in a supportive team atmosphere.

Qualifications

• Previous hospitality experience is preferred.
• Proven experience in a cleaning position is required.

Responsibilities

• Clean and sanitize assigned hotel rooms efficiently.
• Replenish amenities and assist guests with special requests.
• Report maintenance or room issues to the Housekeeping Manager.

Skills

Excellent communication skills

Strong customer service skills

Organizational skills

Ability to use technology

Ability to work independently

Education

High school diploma or equivalent

Job description

Join to apply for the room attendant role at Mainsail Lodging & Development

6 days ago Be among the first 25 applicants

Join to apply for the room attendant role at Mainsail Lodging & Development

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The Guest Room Attendant will be responsible for the overall room cleanliness as well as replenishment of mini bar amenities to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development.

What you have

• High school diploma or equivalent
• Previous hospitality experience
• Prior experience in a cleaning position
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to use technology, e.g., computers, tablets, iPads
• Organizational skills
• Proven experience in working quickly and efficiently
• Ability to take initiative and handle assignments with limited supervision
• A sense of ownership in everything that you do

What you’ll do

• Clean and sanitize assigned hotel rooms to include: dusting, vacuuming, changing bed linens, cleaning windows, mirrors, bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements
• Replenish amenities within guest rooms, including toiletries and minibar
• Report any technology, maintenance, or room ware issues to Housekeeping Manager
• Interact with all hotel guests professionally; assist as needed and share hotel knowledge
• Assist guests with any special requests, including amenities or room ware needs
• Maintain cleanliness and organization of the housekeeping office and storage area; ensure carts are cleaned and restocked daily
• Perform turndown service as requested by guest
• Report any suspicious activity, unusual items, or irregular behavior
• Review daily board and refresh stay over rooms
• Other duties as reasonably assigned

Physical Demands

• Ability to sit or stand for extended periods
• Ability to bend
• Ability to lift, pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take and give directions
• Manage differing personalities within the property, resort, and community
• Maintain confidentiality
• Work effectively under stress and high pressure
• Handle workplace challenges proactively

Mainsail is an Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, age, sex, gender identity, sexual orientation, marital status, military status, disability, or other protected characteristics.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality