Room Attendant

Homewood Suites Erie; Erie (Erie County); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading hotel in Erie is seeking a dedicated Room Attendant to maintain clean and attractive guestrooms. The role involves thorough cleaning, restocking supplies, and ensuring guest satisfaction. Ideal candidates should possess effective communication skills and a high school diploma. This is a full-time entry-level position in the hospitality industry.

Qualifications

• Experience in a hotel or related field preferred.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for next day’s use.
• Ensure overall guest satisfaction.

Skills

Communication

Attention to Detail

Education

High School diploma

Job description

Join to apply for the Room Attendant role at Homewood Suites Erie

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for next day’s use.
6. Replenish chemical bottles.
7. Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance issues immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or related field preferred.
2. Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds frequently or constantly to lift, carry, push, pull, or move objects.
3. Ability to stand during the entire shift.
4. Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Restaurants