Room Attendant

Spirehotels; Dedham (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated Housekeeping team members to deliver exceptional guest experiences. In this role, you will create a welcoming atmosphere for guests, ensuring their comfort and satisfaction from the moment they enter their rooms. Your responsibilities will include maintaining cleanliness, addressing guest requests promptly, and ensuring that every detail shines with perfection. This position offers a comprehensive full-time benefits package and the opportunity to grow in your hospitality career. Join a team that values support and excellence in service, and make a difference in the lives of our guests every day.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Hotel Discounts

Wellness Programs

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and attention to detail are essential.

Responsibilities

• Provide exceptional service to guests ensuring satisfaction.
• Maintain cleanliness and organization of guest rooms.

Skills

Customer Service

Attention to Detail

Time Management

Education

High School Diploma or Equivalent

Job description

Holiday Inn Boston-Dedham Hotel & Conf Ctr
55 Ariadne Rd.
Dedham, MA 02026, USA

Description

Our hotel offers sensibly priced accommodations within steps of Legacy Place shopping and entertainment facility. Attractions like Gillette Stadium and Faniuel Hall are an easy and convenient drive in either direction. Enjoy dinner at our Asian-inspired restaurant, Bamboo. 200 Rooms, 5,000 sq. ft. event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction
• Rate of pay $17-$18

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications:

• High school diploma or its equivalent

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.