Room Attendant

Spire Hospitality; Dedham (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking hospitality management company that prioritizes memorable guest experiences and exceptional service. In this full-time role, you'll be a vital member of the Housekeeping team, ensuring guests feel at home with a clean and welcoming atmosphere. With a comprehensive benefits package and opportunities for growth, this position is perfect for those passionate about hospitality. If you thrive in a dynamic environment and enjoy making a difference in guests' stays, this is the opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Wellness Programs

Hotel Discounts

Qualifications

• Previous Housekeeping Room Attendant experience preferred.
• High school diploma or its equivalent.

Responsibilities

• Provide exceptional service to guests by promptly addressing requests.
• Ensure cleanliness by dusting surfaces and refreshing linens.
• Prepare carts with necessary supplies for cleaning guest rooms.

Skills

Guest Service

Attention to Detail

Time Management

Education

High School Diploma

Job description

Description

Our hotel offers sensibly priced accommodations within steps of Legacy Place shopping and entertainment facility. Attractions like Gillette Stadium and Faniuel Hall are an easy and convenient drive in either direction. Enjoy dinner at our Asian-inspired restaurant, Bamboo. 200 Rooms, 5,000 sq. ft. event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction


• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels


• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day


• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection


• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Hotel Specific:

• Rate of pay $17-$18

Physical Demands:

• Lift, carry loads weighing up to 50 lbs


• Push and pull wheeled carts weighing up to 50 - 100lbs


• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces


• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications:

• High school diploma or its equivalent


• Previous Housekeeping Room Attendant experience preferred

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.