Room Attendant

Wyndham Hotels & Resorts; Corpus Christi (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where your attention to detail and dedication to guest satisfaction will shine. In this essential role, you'll ensure that every guest room is clean, welcoming, and well-stocked, contributing to a memorable stay for all visitors. With a focus on providing courteous and efficient service, you'll play a vital part in creating a positive experience for guests. This position offers an opportunity to be part of a dynamic team in the hospitality industry, where your efforts will be recognized and valued.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift up to 50 pounds and stand for the entire shift.

Responsibilities

• Thoroughly clean and maintain guest rooms.
• Restock supplies and report maintenance issues.

Skills

Attention to Detail

Customer Service

Communication Skills

Education

High School Diploma

Job description

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Must be able to effectively communicate both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.