Room Attendant

Buffalo Lodging Associates, LLC; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hotel management company as a Room Attendant, where you will play a vital role in ensuring guest satisfaction through cleanliness and excellent customer service. This position offers a dynamic work environment with opportunities for growth and development. Enjoy a range of benefits including medical insurance, a competitive 401(k) plan, and hotel discounts for you and your family. If you have a passion for hospitality and a commitment to providing a top-notch experience, this is the perfect opportunity for you.

Benefits

Paid Weekly (Every Friday!)

Medical, Dental & Vision Insurance

401(k) Retirement Savings Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Company Paid Short-Term Disability Insurance

Employee Assistance Program

Qualifications

• Experience in a hotel setting preferred, but training is available.
• Ability to work independently or as part of a team.

Responsibilities

• Maintain cleanliness of guest rooms and suites.
• Respond promptly to guest requests and report maintenance issues.

Skills

Customer Service

Cleaning Skills

Teamwork

Physical Stamina

Education

Previous Hotel Experience

Open to Training

Job description

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A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.
  
  

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

Pay range: $16-$17

What We Offer You

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program
  
  

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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