Room Attendant

Main and Vine; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The Room Attendant position at a hotel in Cincinnati is responsible for keeping all rooms and hallway areas clean and organized according to established procedures. You will greet guests, stock supplies, replace linens, and ensure rooms are secure and well-maintained.

Requirements include a high school education or equivalent and the ability to read and communicate with guests. The role involves physical activity, standing, walking, lifting up to 50 pounds, and reporting damages to supervision.

Qualifications

• High school education or equivalent; or up to six months related experience or training; or equivalent combination of education and experience
• Ability to read and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences
• Must be able to communicate with guests and recognize situations requiring supervisory attention
• Regularly stand, walk, lift up to 25-30 pounds and frequently up to 50 pounds; mobility required

Responsibilities

• Clean guest rooms and hallway areas according to hotel procedures
• Stock cart with guest room supplies at beginning and end of shifts
• Greet guests and assist with needs
• Replace linens and replenish amenities in guest rooms
• Empty wastebaskets and maintain cleanliness of corridors
• Arrange furnishings and room accessories as directed
• Ensure door is closed and room is locked after housekeeping
• Report damages or hazards to supervision
• Return items found to Housekeeping with details
• Handle keys signed out for the shift
• Perform other tasks as assigned by supervisor

Skills

Guest communication

Reading & comprehension

Physical stamina

Safety awareness

Education

High school diploma or equivalent

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

The Room Attendant must keep all rooms and hallway areas in the hotel clean by performing the following duties.

Job Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
• Stock cart with guest room supplies at beginning and end of shifts
• Greet all guests
• Replace linens on beds and replenish guest room supplies and amenities
• Empty wastebaskets
• Rearrange furnishings, drapes and room accessories
• Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
• Report any damage, hazards, repairs, and strangers in assigned areas
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it
• Responsible for all keys signed out for the shift
• Clean all corridors and service areas
• Respond to any projects or requests developed by the Housekeeping management team
• Performs all other tasks as assigned by supervisor

Job Qualifications

• High school education or equivalent; or up to six months related experience or training; or equivalent combination of education and experience
• Ability to read and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems in situations
• Must be able to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guests
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to feel objects, tools, or controls; stoop, kneel, crouch, or crawl; and communicate. The employee frequently is required to sit and reach, and is occasionally required to climb or balance
• The employee must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

Full-Time/Part-Time Full-Time

Position Room Attendant

Number of Openings 2

Hiring Manager(s) Holly Graf, Jacob Mann, Tineka Sinclair

Req Number HOU-26-00019

Location 21C Cincinnati

This position is currently accepting applications.

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