Public Spaces Attendant

Scholar Highlander Hotel; Radford (VA); On-site; USD 21,000 - 23,000; Full time

Job summary

Scholar Hotels in Radford, VA is seeking a Housekeeping/Room Attendant to keep public areas and guest rooms clean and comfortable. You will greet guests, maintain lobby and front areas, and help transport linens and supplies as needed.

This full-time role requires a High School degree and some housekeeping experience; ability to lift items and follow safety guidelines is essential. The position offers opportunities for growth within the housekeeping team.

Qualifications

• High School degree preferred; housekeeping experience helpful.
• Ability to read, speak English, and follow instructions.
• Able to lift and move objects as part of duties.
• Reasonable accommodations may be made for disabilities.

Responsibilities

• Greet guests and maintain cleanliness of public spaces.
• Clean parking lot, exterior grounds, and lobby areas.
• Transport clean and soiled linens and deliver items to rooms.
• Vacuum and shampoo carpets, mop floors, and clean windows.
• Report damages to supervisor; perform other duties as required.

Skills

Reading English

Speaking English

Communication

Education

High School diploma

Housekeeping experience

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Housekeeping

Description

The house attendant's primary responsibilities include, but are not limited to, cleaning the parking lot and exterior grounds of the hotel, transporting clean and soiled linen to and from the laundry area to room attendants, vacuuming carpeting, shampooing carpeting, mopping floors, moving furniture, cleaning windows, removing trash from offices, cleaning public restrooms and any other duties that the Director of Housekeeping, Assistant Housekeeping Manager, or Housekeeping Supervisor see fit to assign.

Guest Service

• Maintains guest service as the driving philosophy of the operation
• Personally demonstrates a commitment to guest service in responding promptly to guests' needs
• Committed to ensuring every guest is satisfied
• Meets or exceeds guest satisfaction measures
• Ensures hotel standards and services contribute to the delivery of consistent guest service
• Implements and practices guest service initiatives and performs to Hotel Standards

House Attendant Duties

• Greet all guests (both internal and external)
• Clean the parking lot and exterior grounds
• Transport clean and soiled linens
• Remove trash from guest hallways and lobby area when needed
• Vacuum carpeting
• Shampoo carpeting
• Mop floors
• Clean furniture
• Move furniture
• Deliver items to guest rooms per request
• Lift, twist, bend stretch, all in the performance of their duties.

Lobby Attendant Duties

• Greet all guests (both internal and external)
• Maintain cleanliness of the lobby area: front and rear entrance, lobby seating, lower lobby seating, lobby elevator landing, parking lot, business center, fitness room, pool area and restrooms, guest laundry area and walkways
• Maintain cleanliness of the meeting/conference center area including the foyer, walkways, hallways and restrooms
• Maintain cleanliness of all office space, restrooms, walkways, and hallways
• Vacuum all carpeted areas in the entire lobby, meeting/conference center foyer and office areas
• Clean/wipe all glass doors, tables, displays, windows and fixtures in the entire lobby, meeting/conference center foyer and office areas
• Clean/wipe all tables and counters in the entire lobby, meeting/conference center foyer and office areas
• Clean and stock all restrooms in the pool area, meeting/conference center and office areas
• Maintain cleanliness and order of all furniture in the lobby area (spot clean and rotate cushions)
• Empty and clean trash cans in the entire lobby, meeting/conference center foyer and office areas
• Clean, sweep and mop all marble/tiled floor in the lobby and restrooms - keep dry and polished
• Clean and sweep the front entrance vestibule and outside the doors
• Empty and clean the trash cans in the front and rear entrance to the lobby
• Report all damages to the department supervisor, manager and other appropriate personnel
• Other duties as required
• Lobby Attendant may be primarily assigned to the hotel lobby and surrounding areas and facilities but responsibilities may also extend to the hotel grounds outside the building.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

A High School degree preferred. Previous Housekeeping experience is helpful.

LANGUAGE AND MATHEMATICAL SKILLS

• Ability to read and speak English and comprehend simple instructions
• Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property

REASONING ABILITY

Demonstrate the ability to anticipate and solve practical problems or resolve issues.

CERTIFICATES, LICENSES, REGISTRATIONS

None required at this time.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individuals may need to sit or stand as needed for an extended period of time
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
• Proper lifting techniques required
• Exerting up to 75 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to use various EQP vacuum cleaners, buffers.

Position Requirements

Full-Time/Part-Time Full-Time and/or Part-Time

Shift -not applicable-

Number of Openings 1

Position Public Spaces Attendant

Close Date

Req Number HOU-26-00036

Location Highlander Radford

About the Organization

Scholar Hotels is an organization that believes in an entrepreneurial culture; where work is more than a job, it's a lifestyle. Employees work more as a team than in most companies; and in some cases, we are even like a family.
Some of the traits:
Treat People with Respect
We respect, trust, and provide the necessary base for a vibrant and sustainable corporate culture.
Help Team Members Stay Healthy
Provide excellent health benefits and encourage wellness through vendor discounts and onsite health assistance.
Open Doors to Communication
Create an environment where people can interact with each other, support on another, and recognize each other's effects and achievements. Create positive rewards for positive behavior. Share information so that team members are aware of the direction of the company and are involved in its growth. Offer incentive programs to reward effort and improve quality of life.
Build Camaraderie
Make time for people to get to know each other and the company by holding offsite meetings to build team spirit and discuss where the company is heading. Share business plans, and discuss issues and ideas raised by our strategies.

Room Attendant/Housekeeper $15-$17/hour