Room Attendant

StepStone Hospitality; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

StepStone Hospitality is looking for a Room Attendant to join their housekeeping team in Charlotte, NC. In this role, you will ensure that all areas are kept clean and tidy, delivering excellent customer service while maintaining a fun work environment. Successful candidates will have a proven working experience in housekeeping, the ability to work independently, and professionalism regarding speed and attention to detail.

Qualifications

• Proven working experience in a relevant field.
• Ability to deliver excellent customer service.
• Maintaining equipment in good condition.

Responsibilities

• Clean and tidy all areas to the standard cleanliness within time limits.
• Create daily job lists and record all serviced rooms.
• Check stocking levels of all consumables.

Skills

Ability to work independently and remain motivated

Helpful with customer service

Professionalism along with speed and attention to detail

Job description

Room Attendant

Charlotte, NC Housekeeping

Description

We are looking for an ambitious, energetic and fun individual to join our hard working housekeeping team at the Holiday Inn Express & Suites Charlotte - Ballantyne. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

• Clean and tidy all areas to the standard cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws

Requirements

Skills to be successful in this role would include:

• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.