Room Attendant

Pyramid Global Hospitality; Captiva (FL); On-site; USD 23,866 - 33,992; Full time

Job summary

Pyramid Global Hospitality is looking for a full-time Room Attendant in Captiva, Florida. This position plays a vital role in ensuring the cleanliness and presentation of our guest accommodations, which includes Villas and Residences.

Responsibilities include maintaining high standards of cleanliness, efficiency in cleaning processes, and ensuring guest satisfaction. A high school diploma is preferred along with excellent communication and time management skills.

The position offers competitive compensation of $21.00 per hour, requiring flexible scheduling including weekends and holidays.

Qualifications

• Must be able to convey information and ideas clearly.
• Ability to scrub and scour surfaces, lifting up to 40 lbs.
• Basic knowledge of cleaning products and equipment.

Responsibilities

• Maintain cleanliness of guest rooms and villas.
• Complete daily assignment checklists.
• Inspect equipment and guest supplies and report issues.

Skills

Communication

Time management

Cleaning principles

Education

High school diploma or equivalent

Job description

Position Overview

The Room Attendant is responsible for ensuring and maintaining the highest level of cleanliness and presentation in our Guest rooms, Villas and Residences.

Rate of Pay

Full‑time, hourly position at $21.00/hr.

Essential Functions

• Always comply with Timbers Company standards and regulations to encourage safe and efficient hotel operations.
• Practice safe work habits to ensure safety for guests, fellow associates, and self.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Maintain Guestrooms, Villas, Homes of Distinction and Buildings to ensure a safe and clean experience for owners, guests, associates and vendors.
• Approach all encounters with guests and associates in a friendly, service‑oriented manner.
• Complete daily assignment checklists and submit them to supervisor.
• Set up cleaning caddies with supplies and prepare linen bags. Maintain transportation vans and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning process.
• Complete all pre‑cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping caddies and transportation van set‑up.
• Thoroughly clean and restock the required number of units per shift.
• Remove all trash and dirty linen from Guestrooms, Villas and Homes of Distinction.
• Strip bed of all linens and remake with fresh linens.
• Check closet for cleanliness, wipe closet door, handle and overhead shelves and restock the guest room supplies (hangers, extra blankets, extra pillows).
• Clean and wipe windows, doors, walls, closets, baseboards, fixtures, vents, ceiling fans and kitchen appliances in units per shift.
• Wash shower walls and tubs, clean toilets and stall walls.
• Replace towels, soaps and all bathroom amenities, ensuring adequate supply for arriving guests.
• Vacuum and steam all hard floor areas, vacuum carpeted areas and attend to stains.
• Dust and polish all furniture in living room, dining room and patios, including fixtures and wall hangings.
• Vacuum rooms, public areas and hallways.
• Inspect door and window locks to ensure they are in working order and immediately alert management to an unsecure or unsafe situation for the safety of guests and employees.
• Check lights and remotes to ensure all are in working order.
• Handle items for lost and found according to resort standards.
• At the end of the shift, turn in all the keys in the key box and assignment sheets to the Housekeeping Office.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Position Requirements

Education: High school diploma or equivalent preferred.

Experience: Residences / Villas / Resort or related is preferred.

Preferred: Must have a valid driver’s license; a motor vehicle background check will be completed.

Skills and Abilities

• Must be able to convey information and ideas clearly.
• Must be able to communicate effectively with guests and associates.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Works well in stressful, high‑pressure situations – fast paced environment.
• Must maintain composure and objectivity under pressure.
• Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests.
• Being able to work as a team is critical and availability to work independently is essential as well.
• Must have excellent organizational and time management skills.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.

Working Conditions - Physical/Mental Requirements

• Position requires you to be able to stand, walk, kneel, bend, twist and stoop for prolonged periods of time.
• Lifting requirements up to 40 lbs.
• Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform deep cleaning tasks.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Must be able to work in a fast‑paced environment.
• Must be able to work in different types of weather sometimes extreme, including high temperatures and humidity.

Hours Required

40 hours per week, flexible schedule. Will be required to work weekends and/or holidays.

Equal Employment Opportunity Statement

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, the Company maintains a drug‑free workplace.

Compensation

$21.00 per hour.