Room Attendant

Big Sur Campground and Cabins; California (MO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Housing provided as part of employment

Fuel allowance if commuting

Generous paid time off plan

Flexible schedule

Health Benefits

401k matching

Job summary

Big Sur Campground and Cabins is seeking a Room Attendant to maintain cleanliness of cabins and public areas, ensuring guest satisfaction as part of the housekeeping team. You will communicate with team members to prevent and resolve issues and support a smooth guest experience in a natural Big Sur setting.

Reporting to Housekeeping Management, this role requires weekend shifts and holiday availability, with housing provided as part of employment.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards, and correct maintenance and use of equipment.
• Be familiar with all Campground & Cabins services, features, local attractions, and activities, to respond to guest inquiries accurately.
• Available to work weekend shifts Sat/Sun and be available to work holidays.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, and floor, and empty trash containers.
• Clean kitchen, all dishes, stove, fridge, countertops as required
• Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
• Remove laundry bags and slips, dirty bed linen, and make up the bed with clean linen.
• Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow.
• Open all drawers/doors in check-out rooms and remove items left by previous guests.
• Check under bed(s), chairs, and sofa for debris and remove if present.
• Inspect the condition of all furniture for tears, rips, or stains; report any damages to the supervisor.
• Remove dust and debris from designated areas including but not limited to, all furniture, media, and accessories, and realign furniture to floor plan and replace missing items.

Job description

Located off of the majestic California 1, Big Sur Campground & Cabins offers visitors a chance to stay among the towering redwoods and along the banks of the Big Sur River. Guests can choose from traditional tent sites, a variety of cabins, or RV sites — all set on 12 spectacular acres of wilderness.

Since the camp’s inception in 1955, we have strived to provide a high-quality destination for guests to experience the unspoiled beauty of Big Sur.

Job Summary

Reporting to our Housekeeping Management/Supervisory team, the Room Attendant is responsible for maintaining the cleanliness of assigned Cabins and public areas and ensuring guest satisfaction throughout the guests’ experience, communicating effectively with other team members to prevent and resolve any issues.

Benefits

• Housing provided as part of employment contract
• Fuel allowance if commuting
• Generous paid time off plan
• Flexible schedule
• Health Benefits
• 401k matching

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards, and correct maintenance and use of equipment.
• Be familiar with all Campground & Cabins services, features, local attractions, and activities, to respond to guest inquiries accurately.
• Available to work weekend shifts Sat/Sun and be available to work holidays.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, and floor, and empty trash containers.
• Clean kitchen, all dishes, stove, fridge, countertops as required
• Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
• Remove laundry bags and slips, dirty bed linen, and make up the bed with clean linen.
• Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow.
• Open all drawers/doors in check-out rooms and remove items left by previous guests.
• Check under bed(s), chairs, and sofa for debris and remove if present.
• Inspect the condition of all furniture for tears, rips, or stains; report any damages to the supervisor.
• Remove dust and debris from designated areas including but not limited to, all furniture, media, and accessories, and realign furniture to floor plan and replace missing items.

Wage: $17.50 hour