Room Attendant

Buffalo Lodging Associates, LLC; Buffalo (NY); On-site; USD 2,273,000 - 2,411,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental & Vision Insurance

401(k) Retirement Savings Plan

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

Buffalo Lodging Associates seeks a Room Attendant for Hampton Inn & Suites Buffalo Downtown. Maintain cleanliness of guest rooms and suites, ensuring high standards of hygiene and guest satisfaction.

Ideal candidates have hotel experience or are willing to be trained, with strong customer service and the ability to work on their feet for long periods. Flexible shifts, including weekends, are common.

Qualifications

• Previous hotel experience preferred but not required.
• Excellent customer service skills.
• Able to stand and walk for extended periods; move carts up to 100 lbs. and lift up to 25 lbs.

Responsibilities

• Clean rooms and suites as assigned, including floors, beds, bathrooms, and linens.
• Report maintenance issues to supervisor.
• Respond promptly to guest requests and provide friendly service.
• Work shifts that may include weekends and holidays.

Skills

Customer service

Teamwork

Attention to detail

Physical endurance

Job description

Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202

We are looking for a Room Attendant to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

Pay Range: $16.50 - $17.50

What We Offer You

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.