Room Attendant

Buffalo Lodging Associates, LLC; Buffalo (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Vacation

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Hotel Discounts

Employee Appreciation Activities

Learning and Development

Job summary

Buffalo Lodging Associates is seeking a Room Attendant to maintain cleanliness in guest rooms and suites at Courtyard by Marriott - Buffalo Downtown/Canalside. The role includes cleaning floors, changing linens, making beds, bathrooms, and reporting issues. The position requires strong customer service and teamwork, with shifts including weekends and holidays as needed.

Pay range is $16.50–$17.50 per hour. Benefits and growth opportunities are offered by Buffalo Lodging Associates, a hotel

Qualifications

• Previous experience in a hotel setting or open to training.
• Excellent customer service skills.
• Able to work alone or as part of a team.
• Ability to work on feet for extended periods.
• Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
• Engaging personality.

Responsibilities

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

Skills

Customer service

Stamina

Teamwork

Job description

Courtyard by Marriott- Buffalo Downtown/Canalside,One Canalside, 125 Main Street, Buffalo, NY 14203
A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

Pay range: $16.50 - $17.50

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

What We Offer You

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.