Room Attendant

Sonesta International Hotels Corporation; Atlanta (GA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Match

401(k) Match

Paid Vacation/Sick Days

Hotel Discounts

Educational Assistance

Parental Leave

Life Insurance

Short/Long Disability

Job summary

Sonesta Northwest Atlanta is seeking a dedicated Room Attendant to clean guest rooms and public spaces according to brand standards, ensuring guest comfort and satisfaction. You’ll perform tasks from bed making to sanitizing bathrooms, with attention to detail and efficiency.

In this on-site role, you will report to Housekeeping supervisors, support laundry when needed, and help maintain safe, organized work areas.

Qualifications

• Previous housekeeping experience preferred.
• Extended stay industry background preferred.
• Ability to read, write and understand basic instructions in English.

Responsibilities

• Deliver Sonesta Service in guest interactions per brand standards.
• Clean and service assigned guest rooms and public areas to standard.
• Make beds, dust, vacuum, and sanitize bathrooms; handle trash.
• Notify supervisor when service is complete and report any maintenance needs.
• Assist with laundry tasks when assigned and manage linens accordingly.
• Promote teamwork and safety by coordinating with other shifts.

Skills

Housekeeping experience

English fluency

Physical stamina

Job description

## Room AttendantApplylocations: Sonesta Northwest Atlanta, GAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0073227**We’re Sonesta International Hotels.** The 8th largest hotel company in the U.S.—and growing fast.An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.**Together We Thrive**—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.**Job Description Summary**The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.**Job Description****DUTIES AND RESPONSIBILITIES**:* Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.* Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.* Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.* Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.* When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.* Minimize waste of supplies and amenities within all areas of housekeeping.* May regularly assist with deep cleaning projects.* Report needed repairs or unsafe conditions to supervisor.* Handle all lost and found items according to established procedures.* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.* Ensure compliance with federal, state and local laws regarding health and safety services.* Perform other duties as assigned.**QUALIFICATIONS AND REQUIREMENTS**:* Some previous housekeeping experience preferred.* Previous background from the extended stay industry preferred.* Ability to speak, read, and write fluent English is preferred; other languages beneficial.* Basic reading, writing and mathematical abilities are preferred.* Frequently standing up, bending, climbing, kneeling, and moving about the facility.* Carrying, lifting or pulling items weighing up to 75 pounds.* Will be required to regularly use commercial cleaning chemicals.* Will be required to work mornings, evening, weekends, and holidays.**Additional Job Information/Anticipated****Pay Range****Benefits**Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:* Medical, Dental and Vision Insurance* Health Savings Account with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation and Sick Days* Sonesta Hotel Discounts* Educational Assistance* Paid Parental Leave* Company Paid Life Insurance* Company Paid Short Term and Long Term Disability Insurance* Various Employee Perks and Discounts* Hospital Indemnity* Critical Illness Insurance* Accident Insurance**Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.****Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.**