Room Attendant

Sonesta International Hotels Corporation; Irvine (CA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term Disability Insurance

Various Employee Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels Corporation is seeking a Room Attendant to maintain the cleanliness of guest rooms and public areas according to established standards. Responsibilities include cleaning rooms, addressing guest complaints, and monitoring laundry supplies. The ideal candidate should have some previous housekeeping experience and be fluent in English. This full-time position offers a variety of employee benefits, including health coverage, 401(k) plans, paid vacation, and discounts at Sonesta locations.

Qualifications

• Some previous housekeeping experience preferred.
• Ability to speak, read, and write fluent English is preferred.
• Basic reading, writing, and mathematical abilities are preferred.

Responsibilities

• Clean and service assigned rooms or areas according to established standards.
• Notify supervisor when service is completed for room occupancy.
• Monitor laundry supplies and operate washers and dryers.

Skills

Housekeeping experience

Fluent English

Basic math skills

Tools

Commercial cleaning chemicals

Job description

Room Attendant page is loaded## Room Attendantlocations: Sonesta Simply Suites Orange County Spectrum Center- Irvine, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0072288**We’re Sonesta International Hotels.** The 8th largest hotel company in the U.S.—and growing fast.An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.**Together We Thrive**—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.**Job Description Summary**The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.**Job Description****DUTIES AND RESPONSIBILITIES**:* Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.* Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.* Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.* Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.* When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.* Minimize waste of supplies and amenities within all areas of housekeeping.* May regularly assist with deep cleaning projects.* Report needed repairs or unsafe conditions to supervisor.* Handle all lost and found items according to established procedures.* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.* Ensure compliance with federal, state and local laws regarding health and safety services.* Perform other duties as assigned.**QUALIFICATIONS AND REQUIREMENTS**:* Some previous housekeeping experience preferred.* Previous background from the extended stay industry preferred.* Ability to speak, read, and write fluent English is preferred; other languages beneficial.* Basic reading, writing and mathematical abilities are preferred.* Frequently standing up, bending, climbing, kneeling, and moving about the facility.* Carrying, lifting or pulling items weighing up to 75 pounds.* Will be required to regularly use commercial cleaning chemicals.* Will be required to work mornings, evening, weekends, and holidays.**Additional Job Information/Anticipated****Pay Range**$17.00 - $19.00*Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.***Benefits**Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:* Medical, Dental and Vision Insurance* Health Savings Account with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation and Sick Days* Sonesta Hotel Discounts* Educational Assistance* Paid Parental Leave* Company Paid Life Insurance* Company Paid Short Term and Long Term Disability Insurance* Various Employee Perks and Discounts* Hospital Indemnity* Critical Illness Insurance* Accident Insurance**Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.****Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.**At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us.