Rooftop Server — Craft Cocktails & Mediterranean Bites

ENT1009ECIL; Cary (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Discounts on venues and events

Thorough training

Job summary

AVA is seeking fun and motivated hospitality professionals to join our rooftop destination team. We offer a fun work environment, discounts to our venues and events, and thorough training to ensure success.

As a Server, you will greet guests, take orders, and deliver cocktails and menu items with enthusiasm and professionalism. You will upsell, maintain guest satisfaction, and work closely with bartenders and kitchen staff.

Qualifications

• 1 year of serving in a fast-paced food and beverage venue (preferably nightclub).
• Knowledge of liquor brands, beer, wine, champagne, and garnishments.
• Must meet state legal age requirements.
• Must speak fluent English; other languages preferred.
• Courteous, pleasant, and good-natured.
• Communication skills used with guests, bartenders, wait staff, cooks and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card.
• Reading and writing abilities used when taking orders and completing paperwork.
• Basic math skills for handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; upsell when taking orders.
• Be energetic, outgoing, fun while maintaining professionalism at all times.
• Provide outstanding and professional service with a smile to ensure guest satisfaction.
• Communicate effectively with co-workers and kitchen staff verbally and via the POS system.
• Communicate with guests clearly, patiently and with good humor.
• Be well-versed in all menu items to guide the guest experience and sell items.
• Consistently check guests' IDs to ensure minimum age requirements for alcohol.
• Monitor guest behavior and alcohol consumption to determine when service should cease; notify management of incidents.
• Complete all side work assigned.
• Accurately account for all sales and payments from guests.
• Alert management of any service or safety issues with appropriate recovery gestures.
• Promote teamwork and quality service through communication with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Skills

Fluent English

Customer service

Communication

Teamwork

POS knowledge

Tools

Point of sale (POS) system

Job description

AVA is seeking fun and motivated hospitality professionals to join our rooftop destination team. We offer a fun work environment, discounts to our venues and events, and thorough training to ensure success.

As a Server, you will greet guests, take orders, and deliver cocktails and menu items with enthusiasm and professionalism. You will upsell, maintain guest satisfaction, and work closely with bartenders and kitchen staff.