Rooftop Restaurant AGM — Lead Opening & Team Development

Dear Charlotte; Charlotte (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Wellness benefits

Career growth

Brand-new concept opportunity

Job summary

Dear Charlotte in Charlotte, NC is seeking an Assistant General Manager to lead through pre-opening, launch, and ongoing operations. This hands-on leadership role focuses on being on the floor, developing people, and building systems and culture for a new rooftop restaurant concept.

You will grow with the concept as part of the leadership team, recruiting, training, and driving service excellence while partnering with culinary and bar teams to ensure smooth execution and strong guest

Qualifications

• 3+ years of progressive restaurant management experience.
• Experience in high-volume restaurant operations.
• Strong floor leadership and guest-service skills.
• Experience with scheduling, labor management, and operational controls.
• Experience hiring, training, and developing team members.
• Strong communication and problem-solving skills.
• Comfortable working in a fast-paced, high-energy environment.
• Hands-on leadership style.

Responsibilities

• Support the General Manager through pre-opening, opening, and ongoing operations.
• Help recruit, interview, onboard, train, and develop the restaurant team.
• Lead daily FOH operations and service execution.
• Serve as a visible floor leader during high-volume services.
• Establish and maintain service standards and operating procedures.
• Support scheduling, labor management, and shift performance.
• Help manage restaurant systems, communication, and accountability.
• Support inventory, ordering, and cost-control processes.
• Partner with the bar and culinary teams to ensure smooth service execution.
• Support guest recovery and build strong relationships with repeat and VIP guests.
• Assist with private events and other revenue-generating opportunities.
• Coach team members in hospitality, service standards, menu knowledge, and sales execution.
• Help create a positive, accountable, and high-performing team culture.
• Step into the GM's responsibilities when needed.

Skills

Leadership

Guest service

Communication

Problem-solving

Training & development

High-volume ops

Job description

Dear Charlotte in Charlotte, NC is seeking an Assistant General Manager to lead through pre-opening, launch, and ongoing operations. This hands-on leadership role focuses on being on the floor, developing people, and building systems and culture for a new rooftop restaurant concept.

You will grow with the concept as part of the leadership team, recruiting, training, and driving service excellence while partnering with culinary and bar teams to ensure smooth execution and strong guest