Rooftop Cafe Attendant | Part-Time

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Omni Hotels & Resorts is seeking a Pool Beverage Server at Mokara Hotel & Spa in San Antonio. In this role, you’ll provide excellent customer service by maintaining a clean pool area and delivering food and drink orders to guests.

The ideal candidate should have previous serving experience, be fluent in English, and hold necessary certifications. If you're a motivated individual with a passion for service, we invite you to apply.

Qualifications

• Previous serving experience preferred.
• TABC and Food Handler certifications are required.
• Must be flexible with schedule, including weekends and holidays.

Responsibilities

• Maintain a clean service area at the pool.
• Deliver food and drink orders to guests.
• Ensure guest satisfaction by checking back regularly.

Skills

Serving experience

Fluent English

Food and drink knowledge

Customer service

Tools

Micros POS system

Job description

Mokara Hotel & Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four‑star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.

The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Pool Beverage Server

Overview:

To provide efficient friendly customer service at all times and to maintain a clean, top quality pool with food service.

Responsibilities:

• Properly set‑up and maintain a clean efficient service area of the pool throughout the shift
• Perform our guest services by using the Moments of Service guidelines
• Responsible for ringing orders into Micros, and delivering orders to the pool area
• Deliver food orders from kitchen to pool area and return dishes to kitchen
• Continually check back with guests at the pool
• Keep all supplies stocked
• Clean, clear and reset service areas
• Protect the hotel from liability with regard to over serving guests
• Complete all duties as assigned by manager
• Assist bartender when needed
• Ensure tables are set up properly
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Attend all designated staff meetings and training sessions
• Familiarity with food and drink menus
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications:

• Previous serving experience preferred
• Must be able to work a flexible schedule including weekends and holidays
• TABC and Food Handler certifications are required
• Candidates must be able to speak fluent English
• Must be comfortable working in a fast paced luxury hotel lobby bar environment as well as outdoors at hotel pool
• Must live within 50 miles of the hotel

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].