Ostra - Server PM

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Server for its Mokara Hotel & Spa in San Antonio, Texas. The ideal candidate will have at least one year of serving experience and a strong knowledge of beverages.

In this role, you'll provide exceptional service with a focus on guest satisfaction in a high-volume environment. Responsibilities include taking orders, serving food, and maintaining cleanliness, all while embodying the hotel’s commitment to extraordinary service.

Qualifications

• Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
• Must attain a valid Food Handler & Responsible Beverage Service certification.

Responsibilities

• Wait on tables promptly, courteously and with genuine care.
• Greet guests and maintain cleanliness of work areas.
• Communicate with culinary team regarding meal requirements.

Skills

Customer service skills

Knowledge of wine, spirits, and beer

Ability to handle stressful situations

Effective communication skills

Tools

MICROS system

Job description

Mokara, 212 W Crockett St, San Antonio, Texas, United States of America

Job Description

Posted Friday, May 15, 2026 at 5:00 AM

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four‑star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Server

Overview

The server will wait on tables promptly, courteously and to serve our guests with a genuine care.

Responsibilities

• Knowledge of the dining room.
• Must have full familiarity with menus and beverage offerings.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Record transaction in MICROS system at time of order and adhere to cash handling standards.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Process station set‑up and break‑down and complete all other side work duties as assigned.
• Ensure tables are set up properly, including polishing and cleaning glasses.
• Service to guests according to Omni Moments of Service Standards.
• Be pleasant, smile and greet all guests, using surnames when obtained.
• Clean, clear and reset service areas.
• Protect the hotel from liability with regard to over serving guests.
• Perform any other duties as assigned by the restaurant manager.

Qualifications

• Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast‑paced environment.
• Excellent customer service, service recovery and problem‑solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
• Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.
• Must be able to attain a valid Food Handler & Responsible Beverage Service certification from approved providers below.

Equal Employment Opportunity Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: http://example.com/eeo

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].