Roofing Service Technician

Trinity Solar; Glendola (NJ); On-site; USD 41,000 - 55,000; Full time

Job summary

Trinity Solar is seeking a Roofing Service Technician to perform on-site inspections and approved repairs for residential service, warranty and leak concerns. This field-based role requires diagnosing visible roofing issues, completing quality repairs within scope, and documenting findings with clear photos and service notes.

You will travel to assigned appointments, inspect systems, perform repairs such as shingle replacement and flashing repairs, keep up with safety practices, and communicate

Qualifications

• Experience in residential roofing repair, installation, inspection, or related exterior construction work.
• Working knowledge of common residential roof systems, flashing details, penetrations, ventilation, and leak-diagnosis practices.
• Ability to safely use ladders, hand tools, power tools, and required fall-protection equipment.
• Ability to work on roofs, climb ladders, lift and carry materials and tools, and work outdoors in varying weather conditions.
• Ability to independently assess visible conditions, follow assigned repair scope, and recognize when escalation is required.
• Clear written communication skills for concise service notes and photo documentation.
• Professional customer-service approach and ability to work respectfully at occupied residential properties.
• Valid driver’s license and ability to meet company vehicle-insurance requirements.
• Ability to use a smartphone or company-approved mobile device for photos, work orders, and documentation.

Responsibilities

• Travel to assigned residential service, warranty, leak, inspection, and repair appointments.
• Inspect roofing systems to identify visible deficiencies, likely leak sources, installation issues, weather-related damage, and component failures.
• Evaluate accessible roofing components as applicable, including shingles, underlayment, flashing, pipe boots, valleys, ridge and intake ventilation, penetrations, skylights, chimneys, gutters, fascia, and related roof-system components.
• Perform approved roofing repairs within assigned scope, including shingle replacement, flashing repair, penetration sealing, pipe-boot replacement, minor ventilation corrections, and other assigned corrective work.
• Use sound field judgment to distinguish between completed repair work, temporary mitigation, and conditions requiring further review or authorization.
• Take clear before, during, and after photos showing the reported concern, observed condition, repair performed, and completed condition.
• Complete required inspection reports, service tickets, repair notes, material-usage records, and photo uploads accurately and promptly.
• Document what was observed, what was repaired, what could not be repaired, and any recommended next action.
• Communicate professionally with homeowners while on site, explaining the purpose of the visit and work completed.
• Escalate out-of-scope conditions, safety concerns, recurring issues, concealed damage, structural concerns, and potential warranty disputes through the designated internal process.
• Maintain assigned company vehicle, tools, ladders, personal protective equipment, and service inventory in safe, organized, job-ready condition.
• Follow Trinity safety requirements, ladder and fall-protection practices, manufacturer installation requirements, and applicable jobsite regulations.
• Protect the homeowner’s property, maintain a clean work area, remove job-related debris, and leave each site in professional condition.

Skills

Residential roofing repair

Roof system knowledge

Ladder & fall protection

On-site assessment

Written communication

Customer service

Driver's license

Smartphone for photos

Power tools

Job description

The Roofing Service Technician performs on-site inspections and approved repair work for residential roofing service
and warranty concerns. This field-based role is responsible for accurately diagnosing visible roofing issues, completing
quality repairs within assigned scope, documenting findings with clear photos and service notes, maintaining safe work
practices, and escalating conditions that require additional review.

Essential Duties and Responsibilities

• Travel to assigned residential service, warranty, leak, inspection, and repair appointments.
• Inspect roofing systems to identify visible deficiencies, likely leak sources, installation issues, weather-related
  damage, and component failures.
• Evaluate accessible roofing components as applicable, including shingles, underlayment, flashing, pipe boots, valleys,
  ridge and intake ventilation, penetrations, skylights, chimneys, gutters, fascia, and related roof-system components.
• Perform approved roofing repairs within assigned scope, including shingle replacement, flashing repair, penetration
  sealing, pipe-boot replacement, minor ventilation corrections, and other assigned corrective work.
• Use sound field judgment to distinguish between completed repair work, temporary mitigation, and conditions
  requiring further review or authorization.
• Take clear before, during, and after photos showing the reported concern, observed condition, repair performed, and
  completed condition.
• Complete required inspection reports, service tickets, repair notes, material-usage records, and photo uploads
  accurately and promptly.
• Document what was observed, what was repaired, what could not be repaired, and any recommended next action.
• Communicate professionally with homeowners while on site, explaining the purpose of the visit and work completed.
• Escalate out-of-scope conditions, safety concerns, recurring issues, concealed damage, structural concerns, and
  potential warranty disputes through the designated internal process.
• Maintain assigned company vehicle, tools, ladders, personal protective equipment, and service inventory in safe,
  organized, job-ready condition.
• Follow Trinity safety requirements, ladder and fall-protection practices, manufacturer installation requirements, and
  applicable jobsite regulations.
• Protect the homeowner’s property, maintain a clean work area, remove job-related debris, and leave each site in
  professional condition.

Qualifications

• Experience in residential roofing repair, installation, inspection, or related exterior construction work.
• Working knowledge of common residential roof systems, roofing materials, flashing details, penetrations, ventilation,
  and leak-diagnosis practices.
• Ability to safely use ladders, hand tools, power tools, and required fall-protection equipment.
• Ability to work on roofs, climb ladders, lift and carry materials and tools, and work outdoors in varying weather
  conditions.
• Ability to independently assess visible conditions, follow assigned repair scope, and recognize when escalation is
  required.
• Clear written communication skills for concise service notes and photo documentation.
• Professional customer-service approach and ability to work respectfully at occupied residential properties.
• Valid driver’s license and ability to meet company vehicle-insurance requirements.
• Ability to use a smartphone or company-approved mobile device for photos, work orders, and documentation.

Performance Expectations

• Inspection: Conduct a thorough visual inspection of the reported concern and accessible related roofing components.
• Repair Quality: Perform authorized repairs to Trinity workmanship standards and applicable manufacturer requirements.
• Documentation: Submit complete service notes and required before/after photos for every assigned ticket.
• Scope Discipline: Follow the assigned scope of work and promptly report conditions requiring additional review or
  authorization.
• Escalation: Promptly report conditions that cannot be safely or properly resolved within the assigned scope.
• Safety: Follow required PPE, ladder, fall-protection, vehicle, and jobsite-safety practices.
• Customer Experience: Be professional, clear, respectful, and careful to protect the homeowner’s property while on site.

Core Accountability: Accurate inspection, quality workmanship, complete documentation, proper escalation, and safe homeowner-facing execution

Compensation

$30-$40/hr

At Trinity Solar, you're not just starting a job--you're building a career path to success. We're proud to be part of one of the fastest-growing industries in the country, and we want you to grow with us. Here, you'll find a team that values your contribution, supports your development, and celebrates your success.
When you join Trinity Solar, you'll enjoy: Competitive pay with opportunities to grow, Comprehensive healthcare coverage: Medical, Dental & Vision, Life insurance and employee assistance programs for peace of mind, Paid training to set you up for success, A generous paid time off (PTO) program to recharge and enjoy life outside of work (varies by role), Forty (40) hours of sick time annually, 401(k) with company match to invest in your future, Work-life balance that puts your well-being first.
Join Trinity Solar and be part of a company where your career, your growth, and your impact truly matter.

Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws.