Roofing Production Manager

SmartRoof; King of Prussia (PA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Company Vehicle and gas card

Company Phone and Computer

Health, Dental, and Vision Insurance

401(k) with match

Employee Discounts

Referral Program

Job summary

SmartRoof is seeking a Senior Roofing Project Manager to provide on-site installation oversight across markets, ensuring quality, safety, and customer satisfaction. The role requires travel to PA, DE, MD, DC, NC and other SmartRoof markets to support installations and manage high-volume weeks.

This highly mobile position supplements local Project Managers, coordinates with subcontractors, and maintains install documentation while upholding SmartRoof standards and processes.

Qualifications

• 3+ years of experience in construction, roofing, or project management.
• Experience with subcontractor oversight and construction job cycle management.
• Strong working knowledge of project workflows, CRM tools, and permitting.
• Ability to manage multiple projects in a fast-paced, deadline-driven environment.
• Excellent communication and documentation skills with a solutions-oriented mindset.

Responsibilities

• Market Support & Coverage: Travel to assigned markets to support installs lacking local Project Manager coverage; assist with jobsite coordination during high-volume weeks or personnel absences; serve as a flexible resource for pop-up markets or expansion zones.
• Jobsite Oversight & Documentation: Conduct pre-install walkthroughs, install-day monitoring, and post-install inspections; capture and upload photos into the CRM system and complete install checklists; coordinate subcontractor and material adjustments in the field when needed.
• Issue Resolution & Escalation: Address onsite customer concerns and coordinate with Production Manager for rapid resolution; intervene in subcontractor quality, pacing, or communication issues as they arise; escalate systemic patterns or jobsite risks.
• Field Coaching & Quality Control: Provide on-the-job coaching to subcontractors in partnership with the Quality Manager; reinforce SmartRoof installation standards and field documentation practices; support pilot programs or new product installs as needed.
• Customer Communication: Serve as a trusted SmartRoof representative for customer questions during install; explain project timelines, address minor scope questions, and gather real-time feedback.

Skills

Construction experience

Subcontractor oversight

Project management

CRM tools

Documentation

Communication

Tools

Permitting

Job description

Have 3+ years of construction/roofing/exterior project management experience?

Get paid to travel, solve problems, and keep roofing projects on track across multiple markets.

Company vehicle, gas card, excellent benefits, and variety- no two weeks are the same.

The Role

The Senior Roofing Project Manager is a highly mobile field role responsible for providing on-site installation oversight and support in markets where additional coverage, escalated issues, or quality assurance are needed. This role supplements local Project Managers by addressing workload surges, market gaps, or high-risk installs. The Senior Roofing Project Manager ensures installation standards, job site safety, and customer experience are upheld regardless of location.

The Responsibilities

Market Support & Coverage

• Travel to assigned markets to support installs lacking local Project Manager coverage
• Assist with jobsite coordination during high-volume weeks or personnel absences
• Serve as a flexible resource for pop-up markets or expansion zones

Jobsite Oversight & Documentation

• Conduct pre-install walkthroughs, install-day monitoring, and post-install inspections
• Capture and upload photos into the CRM system and complete install checklists
• Coordinate subcontractor and material adjustments in the field when needed

Issue Resolution & Escalation

• Address onsite customer concerns and coordinate with Production Manager for rapid resolution
• Intervene in subcontractor quality, pacing, or communication issues as they arise
• Escalate systemic patterns or jobsite risks to the Production Manager, Quality Manager and/or Production Director

Field Coaching & Quality Control

• Provide on-the-job coaching to subcontractors in partnership with the Quality Manager
• Reinforce SmartRoof installation standards and field documentation practices
• Support pilot programs or new product installs as needed

Customer Communication

• Serve as a trusted SmartRoof representative for customer questions during install
• Explain project timelines, address minor scope questions, and gather real-time feedback

Expected Outcomes

• Markets with staffing gaps experience no drop in install oversight quality
• Customers feel well-supported and informed regardless of project location
• Subcontractors receive coaching and feedback to maintain consistent standards
• Install documentation is completed correctly in all supported regions
• Production leadership has field-level support for special projects and risk mitigation

Experience & Qualifications

• 3+ years of experience in construction, roofing, or project management
• Experience with subcontractor oversight and construction job cycle management
• Strong working knowledge of project workflows, CRM tools, and permitting
• Ability to manage multiple projects in a fast-paced, deadline-driven environment
• Excellent communication and documentation skills with a solutions-oriented mindset

Travel Requirements

This role requires travel to all SmartRoof markets, including but not limited to PA, DE, MD, DC, and NC on a regular as-needed basis.

Company Overview

SmartRoof is a fast-growing provider of roofing, solar, and home improvement solutions, committed to delivering an outstanding customer experience. Our mission is to re-energize the American dream- and it starts with the people who represent our brand every day.

SmartRoof is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits

Compensation & Benefits

• Base: $70,000 - $80,000 per year
• 401(k) with 4% match
• Company Vehicle and gas card
• Company Phone and Computer
• Health, Dental, and Vision Insurance
• Employee Discounts
• Referral Program