Roofing Operations Lead – Field & Production

Bliss Roofing; Oregon (WI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Gas card provided

Job summary

Bliss Roofing is seeking an Operations Manager to oversee roofing production from post-sale release to project completion in Oregon. You will lead installation managers, production staff, and subcontracted crews, ensuring safe, efficient execution to company standards.

A hands-on leader, you’ll collaborate with field teams, office staff, and leadership to troubleshoot issues and drive growth. The role focuses on operational execution and team leadership, not sales or budgeting, with a company

Qualifications

• 5+ years in roofing, construction, or production management.
• Strong leadership, communication, and problem-solving skills.
• Experience managing teams, schedules, and priorities.
• Proficiency with ServiceTitan or similar software.
• Valid driver’s license with clean record.

Responsibilities

• Lead daily production operations to ensure jobs are completed safely and to company standards.
• Manage and support production staff, including Install Managers, Production Administrators, warehouse operations, and subcontracted crews.
• Serve as the primary operations point of contact for customers, issue resolution, and overall satisfaction.
• Troubleshoot operational, scheduling, quality, and profitability issues and partner with GM on improvements.
• Collaborate with sales and leadership teams to plan job capacity, scheduling, and priorities.
• Hire, onboard, coach, and develop production team members to support growth and accountability.
• Lead weekly production meetings and maintain clear communication across field and office teams.
• Oversee ServiceTitan workflows, job costing accuracy, operational reporting, and production processes.
• Monitor production metrics and drive efficiency, quality, customer experience, and profitability.
• Ensure warehouse operations, materials, and logistics support seamless project execution.
• Provide hands-on operational support and step into responsibilities as needed to maintain workflow continuity.
• Represent the company at community events and industry activities.
• Ensure compliance with safety standards and quality expectations.

Skills

Roofing/Construction mgmt

Team leadership

Operational planning

ServiceTitan

Driver's license

Tools

ServiceTitan

Job description

Bliss Roofing is seeking an Operations Manager to oversee roofing production from post-sale release to project completion in Oregon. You will lead installation managers, production staff, and subcontracted crews, ensuring safe, efficient execution to company standards.

A hands-on leader, you’ll collaborate with field teams, office staff, and leadership to troubleshoot issues and drive growth. The role focuses on operational execution and team leadership, not sales or budgeting, with a company