Roofing Installation Manager

JP-Carroll-Roofin; Bloomfield (CT); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company vehicle or vehicle allowance

Performance-based bonus opportunities

Health, Dental, Vision Insurance

401(k) with company match

Life and AD&D coverage

Paid Time Off

Job summary

JP Carroll Roofing, based in Westfield, MA, seeks an Installation Manager to lead residential roofing and exterior projects from pre-construction to completion. You will manage safety, quality, scheduling, and client communication while guiding crews and subcontractors in a fast-paced environment.

The ideal candidate has at least five years in construction with roofing experience, strong coordination skills, and the ability to travel throughout New England.

Qualifications

• Minimum five years in construction with roofing and siding experience.
• Residential roofing experience is essential.
• Valid driver’s license and ability to travel in New England.
• Experience with ServiceTitan and Microsoft Office.
• Strong communication and organization skills.

Responsibilities

• Oversee residential roofing and exterior installation projects from pre-construction through final completion.
• Coordinate schedules, materials, subcontractors, equipment, and permits to ensure installation readiness.
• Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed.
• Conduct job-site inspections to ensure installation quality, safety compliance, and adherence to standards.
• Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job-site standards.
• Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews.

Skills

Roofing project leadership

Residential roofing experience

CRM systems (ServiceTitan)

Project coordination

Communication with customers

Multitask / manage multiple projects

Bilingual (preferred)

Tools

ServiceTitan

Microsoft Office

Job description

JPCarroll Roofing has been serving Connecticut and Massachusetts since 1987, with over 20,000 roofs installed and industry-leading warranties of up to 50 years. As proud members of the GAF President’s Club, we provide expert roofing, siding, gutters, and window services backed by elite certifications and proven craftsmanship. We’re known for reliability, integrity, and community-focused service across New England. If you’re looking to grow your career in a high-performance team with strong values and long‑term opportunity, JP Carroll Roofing has a place for you!

The Roofing Installation Manager is responsible for leading the successful execution of residential roofing and exterior construction projects from pre‑construction through final completion. This role oversees job‑site safety, installation quality, scheduling coordination, subcontractor performance, and customer satisfaction while ensuring projects are completed efficiently and to company standards.

The ideal candidate is a hands‑on field leader who thrives in a fast‑paced environment, communicates effectively with customers and crews, and takes pride in delivering exceptional project outcomes.

What Success Looks Like

In this role, success means:

• Projects completed on time and within scope
• High customer satisfaction and positive online reviews
• Safe, organized, and efficient job sites
• Strong subcontractor accountability and workmanship quality
• Minimal punch‑list items and warranty callbacks

Key Responsibilities

• Oversee residential roofing and exterior installation projects from pre‑construction through final completion
• Coordinate schedules, materials, subcontractors, equipment, and permits to ensure projects are installation‑ready
• Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed
• Conduct job‑site inspections to ensure installation quality, safety compliance, and adherence to company and manufacturer standards
• Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job‑site standards
• Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews
• Identify and resolve project challenges quickly to maintain timelines, customer satisfaction, and operational efficiency
• Maintain safe and organized job sites in compliance with company policies and applicable safety regulations
• Manage multiple active projects simultaneously while maintaining strong communication and attention to detail
• Support continuous improvement initiatives focused on quality, efficiency, and customer experience

Qualifications

Required:

• Minimum of five (5) years of experience in the construction industry with demonstrated expertise in roofing and siding installations.
• Experience in residential roofing a must
• Valid driver’s license with the ability to operate a company vehicle and maintain insurability under the Company’s Commercial Auto Policy.
• Ability to travel throughout New England
• Ability to read, interpret, and execute project documents, specifications, and installation drawings.
• Proficiency in CRM systems like ServiceTitan and Microsoft Office applications.
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal teams.
• Strong organizational skills with exceptional attention to detail.
• Proven ability to manage multiple projects simultaneously under tight deadlines.
• Bilingual is preferred.

Preferred:

The Ideal Candidate

• Experienced in residential roofing or exterior construction project management
• Comfortable leading crews and holding subcontractors accountable
• Organized and detail‑oriented with strong follow‑through
• Confident communicating with homeowners and internal teams
• Able to balance multiple projects in a fast‑paced environment
• Solutions‑oriented and calm under pressure

Performance Expectations

This role is evaluated based on:

• Safety performance and job‑site compliance
• Installation quality and reduced warranty callbacks
• On‑time project completion
• Customer satisfaction and successful project closeout

Schedule & Compensation

• Performance‑based bonus opportunities
• Company vehicle or vehicle allowance
• 8–10 hour shifts with weekend work as needed

Location: Westfield, MA - home base - role covers surrounding territory, going to projects in company provided vehicle

Pay Range: $80,000-$90,000

Job Type: Full‑time

Compensation & Benefits Disclosure

Compensation for this role may be provided as hourly pay, salary, commission, piece‑rate, bonuses, incentives, or a combination of these methods, depending on the position. The “Target Salary Compensation” listed reflects our good‑faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.

Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.

Target Salary Compensation:

$80,000 - $90,000 USD

Full‑time employees are eligible to participate in the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Company sponsored Life and AD&D coverage
• Paid Time Off
• Opportunities for growth and on‑the‑job training

Why Join Us?

At JP Carroll Roofing we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we’d love to hear from you!