Roll Off Dispatcher

Priority Waste Resources; Clinton Charter Township (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Priority Waste Resources in Clinton Township, MI is seeking a Roll-Off Dispatcher to coordinate real-time roll-off operations, including container deliveries, swaps, and removals. This role serves as the central link between dispatch, drivers, sales, and customer service to ensure schedules are accurate, driver productivity is maximized, and service levels remain high for commercial customers.

Ideal candidates bring dispatch or logistics experience, excellent communication, and the ability to

Qualifications

• Experience in dispatch, logistics, or operations.
• Strong organizational and multitasking abilities.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage daily roll-off schedules, including deliveries, pickups, and exchanges.
• Assign drivers and adjust schedules to maintain efficiency in real time.
• Monitor job progress and ensure timely completion of all scheduled work.
• Communicate with drivers, sales, and customer service to coordinate updates and resolve issues.
• Prioritize urgent or high-value accounts and handle delays or service disruptions.

Skills

Dispatch experience

Logistics management

Strong communication

Problem solving

Real-time environment

Tools

AMCS

Routing software

Job description

Job Details

Job Location: Corporate - Clinton Township, MI 48038

Company Summary

Priority, headquartered in Clinton Township, MI, is a pioneering technology company transforming the logistics industry with our innovative solutions and commitment to exceptional customer service. We are seeking Team Players who excel in a collaborative environment, embrace change, and understand the impact their quality of work has on others.Our company has experienced rapid growth since its founding in 2018. This growth has allowed us to continually expand our workforce. Priority operates out of several facilities across 3 states. Priority maintains a diversified business model providing service to both municipal solid-waste, construction & demolition customers. Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology.

Job Purpose

The Roll-Off Dispatcher is responsible forcoordinating and managing real-time roll-off operations, including container deliveries, swaps, and removals. This role serves as the central control point between dispatch, drivers, sales, and customer service to ensure jobs are scheduled, executed, and completed efficiently. The RO LDC plays a critical role inmaintainingschedule integrity, maximizing driver productivity, and ensuringa high levelof service for commercial and construction customers.

Responsibilities

• Manage daily roll-off schedules, including deliveries, pickups, and exchanges
• Assign drivers and adjust schedules in real time to maintain efficiency
• Optimize routing and equipment utilization across operations
• Monitor job progress and ensure timely completion of all scheduled work
• Communicate with drivers, sales, and customer service to coordinate updates and resolve issues
• Prioritize urgent or high-value accounts and handle delays or service disruptions
• Reallocate work and coordinate reschedules to maintain service levels
• Ensure accurate job documentation, order entry, and system updates (e.g., AMCS, dispatch tools)
• Track container inventory and coordinate asset deployment across yards
• Escalate service or capacity issues and provide timely updates to teams and customers

Qualifications

• Experience in dispatch,logistics, or operations (waste or transportation preferred)
• Strong organizational and multitasking abilities
• Excellent communication and problem-solving skills
• Ability tooperatein a fast-paced, real-time environment
• Proficiencywith dispatch systems, AMCS, and communication platforms
• Must be able to work until Route Completion and some Saturday's

Fundamental Qualities We Look For

• People who excel in a collaborative environment (team players)
• A willingness to do whatever the situation calls for
• An excitement to be part of a growing organization
• A genuine understanding that the quality of your work has a direct impact on the company's success