ROI Specialist III - Onsite, Day Shift + Growth & Tuition

Johns Hopkins Medicine; Maryland; Presencial; USD 31.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth and development

Tuition assistance for employee and DE

Diverse and collaborative working env

Benefits package

Day shift 8:30-5pm

Descripción de la vacante

Johns Hopkins Medicine seeks an ROI Specialist III to interpret requests for electronic medical records, ensure authorization and HIPAA compliance, and securely deliver copies. The role prioritizes patient-care related requests and uses the Master Patient Index to verify identities.

On-site at the Johns Hopkins Hospital in Baltimore, the ROI Specialist III will search multiple current and legacy systems, update the ROI module, and assist walk‑in customers and callers while safeguarding patient

Formación

• Associates Degree in Health Information Management or AHIMA ROI micro-credential with one year ROI work experience.
• In lieu of an Associate's Degree, high school diploma or GED along with three years of ROI experience (two in HIM, one in ROI).
• Internal applicants: ROI experience and meeting JHHS quality/productivity expectations for last six months.

Responsabilidades

• Interpret all types of requests for copies of electronic medical records with proper authorization and regulatory compliance.
• Prioritize ROI requests directly related to patient care based on patient needs and ensure secure delivery of records.
• Identify patient accurately using Master Patient Index and limit copies based on the Minimum Necessary Rule.
• Conduct thorough search of current and legacy medical record systems, including paper records.
• Update ROI module with information sent to the requestor to support Accounting of Disclosures requirements.
• Handle walk-in customers and daily phone interactions with patients, families, attorneys, officials, and physicians.
• Protect patient privacy by ensuring only authorized individuals access information and comply with hospital policies, HIPAA, and 21st Century Cures Act.

Educación

Associates Degree in Health Information Management or AHIMA ROI micro-credential with one year ROI experience

High school diploma or GED with three years ROI experience (two in HIM, one in ROI)

Internal applicant: ROI experience and meeting previous six months performance expectations

Descripción del empleo

Johns Hopkins Medicine seeks an ROI Specialist III to interpret requests for electronic medical records, ensure authorization and HIPAA compliance, and securely deliver copies. The role prioritizes patient-care related requests and uses the Master Patient Index to verify identities.

On-site at the Johns Hopkins Hospital in Baltimore, the ROI Specialist III will search multiple current and legacy systems, update the ROI module, and assist walk‑in customers and callers while safeguarding patient