Release of Information Specialist III

Johns Hopkins Medicine; Maryland; On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Career growth and development

Tuition assistance for employee and DE

Diverse and collaborative working env

Benefits package

Day shift 8:30-5pm

Job summary

Johns Hopkins Medicine seeks an ROI Specialist III to interpret requests for electronic medical records, ensure authorization and HIPAA compliance, and securely deliver copies. The role prioritizes patient-care related requests and uses the Master Patient Index to verify identities.

On-site at the Johns Hopkins Hospital in Baltimore, the ROI Specialist III will search multiple current and legacy systems, update the ROI module, and assist walk‑in customers and callers while safeguarding patient

Qualifications

• Associates Degree in Health Information Management or AHIMA ROI micro-credential with one year ROI work experience.
• In lieu of an Associate's Degree, high school diploma or GED along with three years of ROI experience (two in HIM, one in ROI).
• Internal applicants: ROI experience and meeting JHHS quality/productivity expectations for last six months.

Responsibilities

• Interpret all types of requests for copies of electronic medical records with proper authorization and regulatory compliance.
• Prioritize ROI requests directly related to patient care based on patient needs and ensure secure delivery of records.
• Identify patient accurately using Master Patient Index and limit copies based on the Minimum Necessary Rule.
• Conduct thorough search of current and legacy medical record systems, including paper records.
• Update ROI module with information sent to the requestor to support Accounting of Disclosures requirements.
• Handle walk-in customers and daily phone interactions with patients, families, attorneys, officials, and physicians.
• Protect patient privacy by ensuring only authorized individuals access information and comply with hospital policies, HIPAA, and 21st Century Cures Act.

Education

Associates Degree in Health Information Management or AHIMA ROI micro-credential with one year ROI experience

High school diploma or GED with three years ROI experience (two in HIM, one in ROI)

Internal applicant: ROI experience and meeting previous six months performance expectations

Job description

Requisition #:681352 Location:Johns Hopkins Health System, Baltimore, MD 21201 Category:Healthcare Operations Schedule:Day Shift Employment Type:Full Time

YOU Belong Here

What Awaits You?

• Career growth and development


• Employee and Dependent Tuition Assistance


• Diverse and collaborative working environment


• Affordable and comprehensive benefits package


• Day shift- Monday-Friday 8:30-5pm

This position is on site at the main Johns Hopkins Hospital 600 N Wolfe St. Baltimore, MD 21287

The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children's Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.

Job Summary

The Release of Information (ROI) Specialist III is responsible for interpreting all types of requests for copies of electronic medical records, ensuring proper authorization and compliance with legal and regulatory requirements relevant to the privacy and security of protected health information.

The ROI Specialist III will prioritize all requests directly related to patient care based on the needs of the patient and ensure record copies are securely delivered. The ROI Specialist III will apply controls to accurately identify the correct patient using all available patient identifiers in the electronic Master Patient Index. The ROI Specialist III is responsible for limiting copies of clinical documentation, based on the specifics of the request, in compliance with the Minimum Necessary Rule in the HIPAA Regulations.

The ROI Specialist III will ensure a thorough and accurate search of all current and multiple legacy medical record systems to include paper medical records.

The ROI Specialist III will update the ROI module of the electronic medical record with the information that was sent to the requestor, as well as relevant comments, to support the Accounting of Disclosures requirement in the HIPAA regulations.

The ROI Specialist III will receive walk-in customers and interact by phone on a daily basis with patients, their families, attorneys, government officials, physicians, and others.

The ROI Specialist III will safeguard and protect patient privacy by identifying protected health information ensuring, only authorized individuals are granted access to the information, and will abide with all relevant hospital policies, the 21st Century Cures Act, State of Maryland and HIPAA regulations.

Education And Work Experience

• Associates Degree, preferably in Health Information Management or AHIMA ROI micro-credential and one year of ROI work experience.


• In Lieu of an Associate's Degree, high school diploma or GED along with three years of work experience with two years in HIM and one year in ROI.


• For internal applicants, in lieu of an Associate's Degree or the AHIMA ROI micro-credential, two years of ROI work experience and has met or exceeded the JHHS quality and productivity expectations for the previous six months.

Required Licensure, Certification, On-going Training

• RHIT preferred


• Candidate must obtain AHIMA ROI micro-credential within 12 months from hire date.

Salary Range:

Minimum 22.33/hour - Maximum 36.86/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.