ROI Medical Records Specialist - On Site

MRO; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in healthcare is seeking an ROI Medical Records Specialist to manage patient medical records requests. This entry-level position involves ensuring compliance with HIPAA regulations, responding to inquiries, and assisting customers. Join a supportive work environment and contribute to patient care.

Qualifications

• Experience in Release of Information in a healthcare setting is advantageous.
• Knowledge of medical terminology and HIPAA regulations preferred.

Responsibilities

• Manage Release of Information requests for patient medical records.
• Log and scan medical records into the ROI On-Line database.
• Ensure compliance with site policies and regulations.

Skills

Computer applications proficiency

Data entry

Verbal communication

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

ROI Medical Records Specialist - On Site

Join us as an ROI Medical Records Specialist - On Site at MRO.

Position Overview: The ROI Specialist supports client sites by managing Release of Information (ROI) requests for patient medical records.

Tasks and Responsibilities:

1. Determine records to be released by reviewing requestor information according to HIPAA guidelines and retrieve relevant patient data from electronic, off-site, or physical records.
2. Respond to inquiries via phone regarding ROI issues.
3. Assist walk-in customers requesting medical records and log their information into the ROI On-Line database.
4. Process requests from physician offices, prioritize as needed, and fax information to them.
5. Log and scan medical records into the ROI On-Line database.
6. Ensure compliance with site policies and regulations.
7. Handle and record cash payments for requests at designated sites.
8. Perform other duties as assigned.

Skills and Experience:

• Proficiency with computer applications and data entry; experience with internet use.
• Ability to work independently and meet production goals.
• Strong verbal communication skills and customer service experience.
• Attention to detail and dependability.
• High School Diploma or GED required.
• Experience in Release of Information in a healthcare setting or HIM Department is advantageous.
• Knowledge of medical terminology and HIPAA regulations is preferred.

Our employees work across various client facilities nationwide. We offer a supportive work environment and strive to match candidates with suitable roles. Learn more at www.mrocorp.com. MRO is an Equal Opportunity Employer.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Healthcare