ROI Medical Records Specialist

MRO Corporation; Hartford (CT); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

The ROI Specialist at MRO Corporation provides support at client sites for Release of Information requests, ensuring HIPAA-compliant handling of patient records and accurate data entry into ROI On-Line systems. This role requires attention to detail and dependable performance to meet client timelines.

At MRO Corporation, you will review requests, locate records from electronic, off-site or paper sources, and respond to inquiries by phone or in person while maintaining privacy standards and

Qualifications

• One or more years of data entry experience and computer use.
• Ability to work independently and meet production goals.
• Strong verbal communication and customer service skills.
• Attention to detail and dependability in a HIPAA-regulated environment.
• Experience or familiarity with ROI processes is a plus.
• Knowledge of medical terminology and HIPAA preferred.

Responsabilités

• Determines records to be released by reviewing requestor information per HIPAA and locating data from various sources.
• Answers phone calls about ROI issues and assists walk-in customers when needed.
• Logs and scans records into ROI On-Line; handles cash payments where required.
• Responds to physician requests on a priority basis and supports information sharing by fax.
• Ensures compliance with site policies and regulatory requirements.

Connaissances

Data entry

Independent worker

Verbal communication

Attention to detail

Dependability

HIPAA knowledge

Medical terminology knowledge

ROI On-Line database

Formation

High School Diploma

Outils

ROI On-Line database

Description du poste

Overview

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

Responsibilities

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Answer phone calls concerning various ROI issues.
• If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
• If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into ROI On-Line database.
• Scans medical records into ROI On-Line database.
• Complies with site facility policies and regulations.
• At specified sites, responsible for handling and recording cash payments for requests.
• Other duties as assigned.

Qualifications

• Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
• Demonstrates the ability to work independently and meet production goals established by MRO.
• Strong verbal communication skills; demonstrated success responding to customer inquiries.
• Demonstrates success working in an environment that requires attention to detail.
• Proven track record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.

*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Total CompensationBase pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

Applicant Privacy Notice

Pay Range

USD $16.00 - USD $22.00 /Hr.