ROI Medical Records Specialist

MRO Corporation; Alamogordo (NM); Sur place; USD 34 000 - 46 000; Plein temps

Résumé du poste

MRO Corporation provides ROI support at client sites to fulfill patient medical record requests and ensure HIPAA compliance. Some travel is required to cover multiple facilities.

The ROI Specialist reviews requests, enters data, logs activities in ROI On-Line, and may handle cash payments where applicable. Strong data-entry skills and reliable, independent work habits are essential.

Qualifications

• Proficiency with computer applications and data entry experience.
• Ability to work independently and meet production goals.
• Strong verbal communication and attention to detail.
• Dependable with a proven work history.
• High School Diploma/GED required.
• Experience in ROI in a physician’s office or HIM is a plus; HIPAA knowledge preferred.

Responsabilités

• Determine records to release by reviewing requestor data per HIPAA guidelines.
• Answer calls and assist walk-in customers for medical records.
• Log requests into ROI On-Line and fax information to physicians when needed.
• Scan records into ROI On-Line and handle cash payments where applicable.
• Comply with facility policies and perform other duties as assigned.

Connaissances

Data entry

Customer service

Attention to detail

Independently work

Verbal communication

Dependability

Medical terminology

HIPAA knowledge

Formation

High School Diploma/GED

Outils

ROI On-Line database

Computer applications

Description du poste

Overview

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

***Some travel required with this role for other facility coverage and circumstances***

Responsibilities

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Answer phone calls concerning various ROI issues.
• If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
• If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into ROI On-Line database.
• Scans medical records into ROI On-Line database.
• Complies with site facility policies and regulations.
• At specified sites, responsible for handling and recording cash payments for requests.
• Other duties as assigned.

Qualifications

• Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
• Demonstrates the ability to work independently and meet production goals established by MRO.
• Strong verbal communication skills; demonstrated success responding to customer inquiries.
• Demonstrates success working in an environment that requires attention to detail.
• Proven track record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.

*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Total CompensationBase pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

Applicant Privacy Notice

INDMP

Pay Range

USD $16.00 - USD $22.00 /Yr.