ROC Program & Training Specialist

NWMT; Montana; On-site; USD 45,000 - 65,000; Full time

Job summary

NeighborWorks Montana is seeking a ROC Program Specialist to guide and train resident-owned manufactured housing cooperatives across Montana. You will promote governance, empower resident-owners, and deliver adult education through large and small group trainings as needed.

The role requires travel within Montana, strong project management, and experience in budgeting, bylaws, and board development. This regular full-time position supports community housing initiatives and cooperative governance.

Qualifications

• Three years of experience in a position with related duties.
• BA/BS in related field such as business, public administration, or social work, or equivalent experience.
• Strong project management skills and the capacity to integrate diverse objectives with a high level of attention to detail and deadlines.
• Budgeting and financial management in small business or non-profit setting and/or experience managing real estate financing and transactions.
• Experience with meeting facilitation.
• Ability to facilitate group interactions, develop and teach adult education, provide coaching in a range of settings, and adapt training materials and approaches to best meet client needs.
• Working knowledge and experience using the MS Office Suite.
• Ability to understand, prioritize, and manage multiple complex tasks, develop timelines, goals, and benchmarks and adjust priorities based on dynamic program needs.
• Proven ability to work in a small team, collaborative environment with diverse constituencies. Demonstrated capacity to work independently and perform complex tasks with minimal supervision.
• Excellent oral and written communication, and comfortable speaking in front of large groups.
• Must be available for frequent evening and weekend meetings.

Responsibilities

• Provide training and technical assistance to ROCs by utilizing technology, peer exchange, group trainings, resident leadership coaching and creative approaches to promote good governance, strengthen community engagement, improve ROC financial health, support community projects and advance ROC self-sufficiency
• Provide direct, ongoing support to existing ROCs including:
• Assisting in resident association board meetings, including preparation, agenda assistance, coaching in running efficient meetings, parliamentary procedure, effective follow-up, and review of minutes and financial statements.
• Training and coaching ROC boards on the creation, implementation and enforcement of bylaws, community rules and regulations, policies related to member applications, parliamentary procedure, rules enforcement, management practices, annual budgets and short and long-term capital improvement plans.
• Oversee asset management of the ROCs through monitoring compliance with lender requirements, financing documents, regulatory agreements, and other sources of compliance reporting to investors, lenders, monitoring agencies and other stakeholders
• Provide training and direction to the ROC property management companies
• Maintain and distribute Board documentation and training manuals and cooperative business documents and policies for community board members
• Report financial information on a quarterly basis and as requested to ROC lenders
• Organize and track resident mailings
• Facilitate the reserve fund transfer requests with ROC boards and lenders
• Collaborate with other team members inside and outside of NWMT on developing and delivering trainings of best practices relating to the ROC model including a wide variety of adult education, training, and coaching sessions including working with large groups of residents, committees, board members and oneon-one meetings with residents
• Review and analyze financial statements and documents, communicate information to board members, and facilitate business financial learning sessions

Skills

Project management

Adult education

Training delivery

Facilitation

Communication

MS Office

Time management

Team collaboration

Education

BA/BS in related field

Tools

MS Office Suite

Job description

NeighborWorks Montana is seeking a ROC Program Specialist to guide and train resident-owned manufactured housing cooperatives across Montana. You will promote governance, empower resident-owners, and deliver adult education through large and small group trainings as needed.

The role requires travel within Montana, strong project management, and experience in budgeting, bylaws, and board development. This regular full-time position supports community housing initiatives and cooperative governance.