Robotics Technical Support Engineer — 24/7 Incident Response
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Job summary
Amazon Robotics is seeking a Technical Support Engineer to join the ARTS team, focusing on solving complex robotic system issues and delivering rapid, accurate solutions to customer requests. You will lead incident response efforts and develop technical documentation and automated workflows to improve system performance.
The role requires 4+ years in software development or technical support, a relevant engineering or CS degree, strong communication, and scripting skills, plus experience with
Job description
Amazon Robotics is seeking a Technical Support Engineer to join the ARTS team, focusing on solving complex robotic system issues and delivering rapid, accurate solutions to customer requests. You will lead incident response efforts and develop technical documentation and automated workflows to improve system performance.
The role requires 4+ years in software development or technical support, a relevant engineering or CS degree, strong communication, and scripting skills, plus experience with
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